Review Vacancy
AgencyPeople With Developmental Disabilities, Office for
Occupational CategoryClerical, Secretarial, Office Aide
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $31870 to $39423 Annually
Minimum Qualifications Current or previous permanent service as an Office Assistant 1 Keyboarding OR
One year current or previous permanent in the Office Assistant 1 title series OR
Must be reachable on the current civil service list for Office Assistant 1 Keyboarding.
Passing proficiency test in keyboarding sills is required. This test will be administered by the Human Resources Office.
Duties Description POSITION DESCRIPTION:
The Office for People With Developmental Disabilities (OPWDD) provides high-quality, person-centered services, supports and advocacy to approximately 136,000 individuals with developmental disabilities in New York State. We are guided in our interactions with the people we serve and each other by compassion, dignity, diversity, excellence, and honesty.
The Office for People With Developmental Disabilities (OPWDD) Division of Service Delivery Regional Offices seeks an Office Assistant 1 who will act as the vital support staff for the Region 4 Eligibility Unit. Eligibility Unit is responsible determines whether a person has a developmental disability and is eligible for OPWDD-funded services. The Office Assistant 1 will support and assist the Region 4 Eligibility Unit.
PRIMARY DUTIES AND RESPONSIBILITIES:
The candidate selected for this position will act as Office Assistant 1 for the Eligibility Unit. The incumbent’s duties will include but are not limited to the following:
• To answer questions from and provide eligibility information to various parties regarding agency activities and procedures
• To refer inquiries as necessary, operate various communication systems such as telephones and computers; and keep records of such communications.
• Operate, and perform basic cleaning and maintenance on office machines and equipment, clear paper jams in copiers, scanners and printers; replace toner cartridges; and clean keyboards and screens, schedule appointments and meetings using various office tools.
• Enter data and information into and retrieve data and information from computerized systems.
• Receive eligibility mail, scanning documents, uploading documents to CHOICES, corresponding with the specialist working the case or the RO4 Intake department if documentation for new case.
• Monitor the CCO Alert and local eligibility email box for eligibility inquiries, documents, new cases, and corresponding with the specialist involved or the RO4 Intake department (this will take some training)
• Assist with organizing files, retrieve files as requests come in for old cases, CAS assessor requests, requests from RO4.
• Scan and upload old/new documents to CHOICES, and perform routine processing activities, including checking forms for completeness and accuracy.
• Prepare eligibility letters for mailing (print, scan, upload, stuff envelope, give to mailroom)
• Prepare mass mailings for cases that have expired in process, and mass mailings for expired or expiring Provisional cases (and locating their files, scanning, uploading as needed)
• Provide general information by phone, mail/email for new eligibility information requests.
• Perform various clerical or office assistance tasks such as scanning documents and verifying accuracy of data from scanned documents.
Additional Comments APPLICATION PROCEDURE: Submit cover letter and résumé by October 04, 2022, to:
EOA #: 2022-213
Metro New York DDSO – Human Resources Office
2400 Halsey Street, Bronx, NY 10461
E-Mail: Metro.Human.Resources@opwdd.ny.gov
Fax: (646) 766-3491
Please reference the above EOA # on all correspondence.
Please note:
• If you are employed by state government, you may be able to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). The PSLF Program forgives the remaining balance on Direct Loans after 120 qualifying monthly payments have been made under a qualifying repayment plan while working full-time for a qualifying employer. For more information on PSLF, please visit www.studentAid.gov/publicservice.
• Employees on long term leave can bid on positions but must be able to report to work within fourteen (14) days and be able to perform the essential functions of their positions with or without reasonable accommodation (RA). If an employee believes that he or she needs a reasonable accommodation, they should contact the NYS OPWDD Workforce and Talent Management Central Office (518) 473-9689 or Email at accommodationrequests@opwdd.ny.gov to obtain information and RA forms.
• Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.
• For CSEA positions: Local Bidding Agreements will be honored.
• Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume/cover letter.
• In order to be eligible for appointment and to maintain employment, you cannot be listed as an excluded individual or entity on any of the Federal and/or State Medicaid and Medicare exclusion lists (or excluded from any other Federal or Federally assisted program). If you are appointed and subsequently listed as an excluded individual or entity on any of these lists (or excluded from any other Federal or Federally assisted program), you may be terminated from your employment.
• OPWDD is an Equal Opportunity/Affirmative Action Employer
Some positions may require additional credentials or a background check to verify your identity.