StateJobsNY

NY HELPNo

AgencyAttorney General, Office of the

TitleInformation Technology Specialist 2

Occupational CategoryI.T. Engineering, Sciences

Salary Grade18

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $61270 to $77912 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 10%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8:30 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Rensselaer

Street Address 200 Broadway

City Troy

StateNY

Zip Code12180

Minimum Qualifications One year of permanent competitive service as an Information Technology Specialist 1 and reachable on the Information Technology Specialist 2 list OR in a position at G-16 or higher deemed administrative under Section 52.6 of Civil Service Law OR in a position approved for transfer under Section 70.1 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in advancement of more than two salary grades. Candidates reachable on the appropriate eligible list for this title will be considered through a canvass and do not need to apply to this vacancy posting.

Duties Description The Office of the Attorney General (OAG) is seeking an Information Technology Specialist 2 to work within the O365 Support unit of the Information Technology Operations and Infrastructure section. The incumbent will be responsible for managing and monitoring OAG’s O365/M365 services and infrastructure including cloud and hybrid environment.

DUTIES:
• Manage and monitor OAG’s O365/M365 services and infrastructure including cloud and hybrid environment.
• Manage the OAG Office 365 tenants and all associated products including, but not limited to, Exchange Online Protection, ExpressRoute, and Azure Multi Factor Authentication.
• Administration/Management of Proof Point on Demand email filtering subscription.
• Administration/Management of on-premises Exchange 2016 hybrid environment and Azure AD connect.
• Exchange administration tasks - creation of remote mailboxes, shared mailboxes, distribution lists, calendaring, mailbox access, contacts.
• Manage users, groups, resources in on-premises Active Directory.
• Provide O365, Exchange Online, SharePoint Online, OneDrive, Teams, Forms, and Intune Administration.
• Troubleshoot and resolve issues with user email access and accounts.
• Deliver full suite of applications within the Office 365 suite including Exchange Online, OneDrive, Outlook, Teams, SharePoint, and Power Platform.
• Process O365 compliance tasks – Litigation holds/preservations/FOILs/Email pulls.
• Perform other duties as assigned.

PREFERRED QUALIFICATIONS:

• Experience (minimum 2 yrs) with O365 Administration and troubleshooting.
• Experience (minimum 2 yrs) with SharePoint/OneDrive Administration and troubleshooting.
• Experience with SharePoint Development (Add-ins) preferred but not required.
• Experience with Forms Development preferred but not required.
• Experience (minimum 2 yrs) with Teams Administration and troubleshooting.
• Experience with Compliance – eDiscovery preferred but not required.
• Experience (minimum 4 yrs) with administration of Microsoft Exchange 2016 or Exchange 2019.
• Experience with Office 365, Exchange, SharePoint, PowerApps PowerShell scripts
• Experience with services such as DLP, Retention Policies, Email Encryption, and Threat protection.
• Experience with supporting Office 365 apps on mobile devices.
• Experience configuring or synchronizing AAD connect.
• Experience with configuring and troubleshooting Azure MFA.
• Experience with Power Platform (Power Apps, Power Automate and Power BI).
• Experience with Service Now modules including change control, incident management and requests.
• Strong interpersonal and customer service skills, ability to work independently and cooperatively with various IT units.

Additional Comments Candidates from diverse backgrounds are encouraged to apply. The Office is an equal opportunity employer and is committed to workplace diversity.

Some positions may require additional credentials or a background check to verify your identity.

Name Mary Seebald

Telephone 5187762500

Fax

Email Address hr.recruitment@ag.ny.gov

Address

Street Office of the Attorney General, Human Resources Managment Bureau

State Capitol

City Albany

State NY

Zip Code 12224

Notes on ApplyingPreferred method of applying is via e-mail to HR.recruitment@ag.ny.gov. You must include vacancy ID # 116330 in the subject line. Please be sure your submitted cover letter and resume indicate your current Civil Service title.