Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person.
Note: For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the "Contact" tab for the position.

Review Vacancy

Date Posted 11/15/22

Applications Due11/30/22

Vacancy ID116763

AgencyInsurance Fund, State

TitleMedical Care Representative

Occupational CategoryHealth Care, Human/Social Services

Salary Grade19

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $84589 to $102036 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 20%

Workweek Mon-Fri

Hours Per Week 37.50


From 9 AM

To 5 PM

Flextime allowed? Yes

Mandatory overtime? No

Compressed workweek allowed? Yes

Telecommuting allowed? Yes

County Erie

Street Address 225 Oak Street

City Buffalo


Zip Code14203

Minimum Qualifications Reachable on current open-competitive Civil Service list for this title or one year of permanent, competitive class service as a Medical Care Representative.

As this title is filled by Continuous Recruitment examination, you must complete a NYS-application form to apply for list eligibility. Please visit the Department of Civil Service website for more information on how to apply here:

Open-competitive List Minimum Qualifications: On or before the date of filing your application, you must have a current license, and be registered to practice as a registered professional nurse in New York State. In addition, you must have had three years of registered nursing experience in the following areas: rehabilitation, medical/surgical, public health, community health, visiting nursing, occupational health, utilization review, or review of medical records from hospitals for appropriate ICD9 or 10/DRG/PAS/CPT* coding.

*International Classification of Diseases - 9th or 10th Volume/Diagnostic Related Groups/Products of Ambulatory Surgery/Current Procedural Terminology.

Substitution: A Nurse Practitioner License in any of the areas listed above, or certification as a certified coder, may be substituted for one year of the qualifying experience.

Duties Description Medical Care Representatives (MCRs) at the New York State Insurance Fund coordinate global case management of high-cost complex cases and are an extensive resource/mentor of the NYS Workers’ Compensation Board Medical Treatment Guidelines for Claims Service Managers and other Claims staff. The incumbent will be extensively involved in assessing and monitoring opioid usage as well as instrumental in the preparation for litigation in chronic pain management and other medically related issues. Duties will include but are not limited to: Reviewing medication usage and treatment records to identify anomalies in medical treatment plans including excessive treatment, excessive prescription medications or plans inconsistent with the claimed injury(s). Provide analyses of in-patient and out-patient, home care, long-term care management of the injured worker. MCRs will be viewed as the subject matter expert within DCI who can be relied on to explain medically complex concepts in plain language. Perform Utilization Review of DME, DRG, EAPG and complex bills and payments. Testifies at trials and other official proceedings, when necessary, and introduction of evidence at trial. Utilize multiple complex computer programs and documentation to complete duties as necessary. The ideal candidate should have excellent time management and teamwork skills, as well as the ability to work independently.

Additional Comments Candidates who are not current state employees are encouraged to apply by completing the NYS application form and submitting via email to or mail to the attention of the Personnel Office at:
PO Box 66699
Albany, NY 12206

The New York State application form can be found here:

Posted hiring rate includes the sum of the statutory hiring rate for PS&T Grade 19 ($64,589) and a Geographic Pay Differential ($20,000). The posted job rate is the sum of the statutory job rate ($84,589), and a Geographic Pay Differential ($20,000)

After 1 year, Medical Care Representatives may be eligible to apply to NYSIF's telecommuting program.

Some positions may require additional credentials or a background check to verify your identity.

Name Adam Castle


Fax 518-437-1618

Email Address


Street 15 Computer Drive West

City Albany

State NY

Zip Code 12205


Notes on ApplyingCandidates should email a resume and cover letter to Candidates may also mail their application to PO Box 66699, Albany, NY 12206 or fax to 518-437-1618. Please include the position title and Vacancy ID number on your cover letter.

Printable Version