StateJobsNY

NY HELPNo

AgencyWorkers' Compensation Board

TitleAssistant Workers' Compensation Examiner, WCB Item #4365

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade09

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $39022 to $47968 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Onondaga

Street Address Office of Operations and Programs, Claims and Hearing Support US

935 James Street

City Syracuse

StateNY

Zip Code13203

Minimum Qualifications Candidates must be reachable on the appropriate Civil Service eligible list,

OR

Candidates must have permanently served at least one year in a title designated as appropriate for transfer in accordance with Section 70.1 of the Civil Service Law. Transfer eligible titles include but may not be limited to: Office Assistant 2, Office Assistant 2 Calculations, Office Assistant 2 Keyboarding.

Provisional Qualifications:
Promotion:
Must be a qualified employee of the New York State Workers’ Compensation Board with one year of permanent competitive, non-competitive, labor, or 55-b/55-c service in a clerical position allocated to a Grade 6 or higher.

Open competitive:
Either 1. 60 or more college semester credit hours AND one year of full-time qualifying experience*
Or 2. a high school diploma or GED AND two years of full-time general office experience AND ONE YEAR of full-time qualifying experience*
*Experience processing claims, examining claims, or adjusting claims; OR experience dealing with many different individuals on a continuous basis where VERBAL COMMUNICATION is the primary method used to resolve those individuals’ problems or issues or to explain policies, programs/services, or procedures to those individuals.

If appointed provisionally, the incumbent will need to take the next Civil Service examination for this title and pass with a score that will be immediately reachable on the resulting eligible list. Failure to take, pass and achieve a reachable score on the examination may result in revocation of the appointment.

Duties Description Duties of this position include but are not limited to: process work assigned in CIS work queue accurately and in a timely manner; greet and provide general information to constituents; assist with WCB website online forms and applications; assist parties who require language access services when necessary; assist with voter registration; assist WCLJs and constituents with hearing process. When in-person hearings resume, assist with public use of computers to access eCase; receive and process documents and evidence for administration of claims. Some travel may be required to provide coverage in service centers.

Additional Comments Please Note: A telecommuting schedule can be discussed with the hiring manager during the interview.

Some positions may require additional credentials or a background check to verify your identity.

Name Recruitment Unit

Telephone

Fax 518-486-6364

Email Address HRM@WCB.NY.GOV

Address

Street Human Resources Management

328 State Street

City Schenectady

State NY

Zip Code 12305

Notes on ApplyingQualified candidates should send a letter of interest and resume which lists your actual Civil Service title, salary grade and specific verifiable information as to how you meet the minimum qualifications to be eligible to apply for this position. Please send your application to HRM@WCB.ny.gov (email applications are preferred). It is important that you reference the WCB Item #4365 in the subject line of your email to ensure receipt of your application. (Please do not reference the Vacancy ID No.)