Review Vacancy
AgencyGeneral Services, Office of
Occupational CategoryOther Professional Careers
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $46529 to $77912 Annually
Appointment Type Contingent Permanent
Minimum Qualifications CURRENT STATE EMPLOYEES:
Current New York State employee with one year or more of qualifying permanent service in a position allocated to a Grade 11/12 or above and eligible for transfer under Section 70.1, 70.4, or 52.6 of the Civil Service Law.
70.4 Transfer: Candidates must have one year of permanent competitive or 55b/c service at the Grade 11/12 or above AND possession of a bachelor’s degree; AND standing on the Professional Careers Opportunities (PCO) or Public Administration Traineeship Transition (PATT) eligible lists.
PCO Candidates: Individuals with a score of 100 or above on the Professional Career Opportunities (PCO) eligible list are encouraged to apply.
Successful completion of a two-year traineeship leads to appointment as a BSC Analyst 1, SG-18.
GENERAL PUBLIC CANDIDATES:
Individuals who possess a bachelor’s degree or higher AND have 55b/c eligibility are encouraged to apply. If applying using your 55b/c status, please provide a copy of your current 55b/c eligibility letter.
PCO Candidates: Individuals with a score of 100 or above on the Professional Career Opportunities (PCO) eligible list are encouraged to apply.
Successful completion of a two-year traineeship leads to appointment as a BSC Analyst 1, SG-18.
Duties Description The incumbent will perform a wide range of professional duties within one of the Human Resources service lines of the Business Services Center (BSC) to support the BSC’s core mission. Duties may include, but are not limited to the following:
• Supervising the processing of a variety of personnel, benefits, time and attendance and payroll transactions for BSC customer agencies.
• Completing necessary follow-up work, questioning, and advising appropriate staff of problems and/or required changes on transactions.
• Regularly interacting with customer agency Human Resource Offices, the Department of Civil Service, the Office of the State Comptroller and the Governor’s Office of Employee Relations to ensure that employee transactions are processed accurately and in accordance with Civil Service Rules and applicable bargaining unit contracts.
• Generating a variety of canned and ad hoc reports related to personnel data and payroll transaction processing.
• Responding to customer inquiries via telephone, in person and/or by e-mail in a respectful, helpful manner, and actively listening to issues and guide them through appropriate solutions.
• Documenting and drafting standard work related to BSC Human Resource functions and working on special assignments as requested.
• Leading and participating in team huddles and sharing your ideas and insights with staff.
• Incorporating lean principles across all work and following the WILO (Week in the Life Of) schedule and performing all duties with a “continuous improvement” mindset, offering ideas and solutions to coworkers.
• Taking a lead role in providing the best possible customer service while keeping the BSC’s and the State of New York’s needs in perspective.
Additional Comments NOTE ON TELECOMMUTING: Employees are required to apply and obtain approval through management to telecommute according to the agency’s Telecommuting Program Guidelines.
The Business Services Center (BSC) was established in September 2012 to make Human Resources and Finance transaction processing consistent across New York State government agencies. Since its inception, the BSC has increased efficiencies and lowered costs across the state. The BSC supports advancement and frequently promotes their employees in consideration of their hard work and dedication to the Office of General Services-BSC core mission. If you are looking for growth opportunities in an agency that fosters individual staff development, we encourage you to apply to this position.
Some positions may require additional credentials or a background check to verify your identity.
Email Address HRresumes@ogs.ny.gov
Address
Street NYS Office of General Services, HRM
31st Floor Corning Tower, Empire State Plaza
Notes on ApplyingPlease submit a cover letter and/or resume detailing how you meet the minimum qualifications. Indicate the Position Title & Vacancy ID number of each position you are applying to.