Review Vacancy
AgencyPeople With Developmental Disabilities, Office for
TitleOffice Assistant 2 Keyboarding
Occupational CategoryClerical, Secretarial, Office Aide
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $39022 to $47968 Annually
Minimum Qualifications MINIMUM QUALIFICATIONS:
Must be in title or on the Civil Service eligible list for this location or be eligible for transfer under Section 70.1 in a designated title determined by the New York State Department of Civil Service.
PROVISIONAL QUALIFICATIONS:
You must be a qualified employee of New York State and have had one year of permanent competitive or 55b/55-c service as follows:
Either A. as a Data Entry Machine Operator, Data Entry Machine Operator (Spanish Language), Keyboard Specialist 1, Keyboard Specialist 1 (Chinese Language), Keyboard Specialist 1 (Spanish Language), Law Department Document Specialist Trainee 1 or Trainee 2, Office Assistant 1-Keyboarding, Office Assistant 1-Keyboarding (Chinese Language), or Office Assistant 1-Keyboarding (Spanish Language).
Or B. in an office assistant or clerical title allocated to Grade 5 or higher.
A comprehensive list of qualifying titles is available at:
https://www.cs.ny.gov/examannouncements/announcements/37898titles.cfm.
Only the titles listed are qualifying for this title. Service in a direct care title is not qualifying experience.
Examples of non-qualifying titles are: Developmental Disabilities Secure Care Treatment Aide 1, Direct Support Assistant, Food Service Worker 1, Licensed Practical Nurse, Mental Health Therapy Aide, Security Services Assistant, and Youth Division Aide.
IMPORTANT: For option B above, candidates who pass the written test prior to being considered for appointment, may be required to pass a keyboarding test that demonstrates your ability to enter text using an alpha numeric computer keyboard, at a rate of at least 30 words per minute with at least 96% accuracy.
Duties Description Duties will include but are not limited to:
• Greeting visitors upon entry to the building, facilitate sign-in, connect with appropriate person to increase safety and community presence.
• Completing the daily Census and Res Hab Billing/TABS reports for approximately 250 individuals.
• Interacting with individuals, the public and employees in a positive and supportive manner.
• Answering incoming phone calls, taking messages and directing inquiries to appropriate person or department.
• Answering public inquiries for employment opportunities - providing a positive introduction, application materials, and connecting the person with staffing liaison or administrator.
• Providing clerical support to administrators, such as: typing, proofreading, faxing, copies, filing, and organizing.
• Completing the clerical processing on documents related to Res Hab billing, as well as the supporting documents for incidents (scan, label, forward, electronically file).
• Creating and maintaining tracking systems (Excel and Word) for a variety of projects (WPV assessments, fire drills, quarterly audits, training, QLR, incidents).
• Assisting staff with equipment issues and performing basic cleaning and maintenance of office equipment and referring problems to appropriate person (keyboards, screens, phones, copy/scan/fax machines, video and teleconference equipment, computers – ITS help tickets).
• Maintaining a written inventory, ordering of office supplies and materials, organizing storage of resources.
• Tracking time off for employees on a calendar and reconciling TIMES for administrator processing and/or approval.
• Assisting staff with reserving conference room space and maintaining on-site conference/training room schedule
• Assisting Office Manager with maintenance/building issues, and communicate with property owner, maintenance and cleaning company.
• Providing supervision and direction to volunteers.
Additional Comments • For CSEA positions: Local Bidding Agreements will be honored.
• Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume/cover letter.
• All OPWDD employees must be eligible and maintain eligibility for full and unconditional participation in the Medicare and Medicaid programs. Continued employment will depend on maintaining eligibility.
• OPWDD IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
• Employees on long term leave can bid on positions, but must be able to report to work within fourteen (14) days and be able to perform the essential functions of their position with or without reasonable accommodation (RA). If an employee believed that they need a reasonable accommodation, they should contact the NYS OPWDD Workforce and Talent Management Central Office at (518) 473-4785 or email accommodationrequests@opwdd.ny.gov to obtain information and RA forms.
• OPWDD is committed to creating and sustaining a culture of inclusion. We believe that we are most effective in managing and improving our service system with a diverse team of employees. With such a large workforce, we rely on the collective individual differences, life experiences, knowledge, self-expression, ideas and talent that our employees bring to their work. This speaks to our culture, and is a key part of our successes. As we continuously recruit people for our team, we welcome the unique contributions that applicants bring in terms of their education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.
Some positions may require additional credentials or a background check to verify your identity.