Review Vacancy
AgencyFinancial Services, Department of
TitleAdministrative Assistant 2
Occupational CategoryClerical, Secretarial, Office Aide
Bargaining UnitM/C - Management / Confidential (Unrepresented)
Salary RangeFrom $54733 to $68356 Annually
Minimum Qualifications Appointment method:
Transfer: Candidates must have one year of permanent competitive service in a title eligible for transfer via Section 70.1 of the Civil Service Law. Information regarding transfer eligibility may be available on the Civil Service Career Mobility Office website at http://careermobilityoffice.cs.ny.gov/cmo/.
Please Note that under Civil Service Law, an employee cannot have two consecutive upward 70.1 or 52.6 transfers without an intervening eligible list appointment if such transfers would exceed two salary grades.
Provisional: There is currently no viable list for this title, therefore, this could be a provisional appointment. A provisional appointment is a non-permanent appointment pending examination. If you are appointed provisionally, you must take, pass and be reachable on the next scheduled Civil Service examination for this title before you can be permanently appointed. Failure to take, pass, and obtain a reachable score may result in revocation of the appointment.
Non-Competitive Promotion (NCP): Under Section 52.7 of the Civil Service Law: In accordance with Section 52.7 of the Civil Service Law, if the number of qualified candidates who apply for the position is three or less, a permanent appointment may be made, at agency discretion, by non-competitive promotion of an applicant who meets the promotional minimum qualifications.
ADDITIONAL INFORMATION:
Minimum Qualifications:.
Promotion: one year of service as Administrative Assistant 1 (Various Language Parenthetics).
Duties Description The New York Department of Financial Services seeks to build an equitable, more transparent and resilient financial system that benefits New Yorkers and supports business. Through engagement, data-driven regulation, and operational excellence, DFS is responsible for empowering consumers and protecting them from financial harm; ensuring the health and stability of the financial entities we regulate; and driving economic growth through responsible innovation.
The Department of Financial Services is seeking candidates for the position of Administrative Assistant 2 in the Consumer Assistance Unit.
Duties include, but are not limited to, the following:
• Reads and codes new mail that has been scanned into the New York Complaint Information System (NYCIS);
• Sends letters to consumers/providers from the NYCIS, requesting additional information to process new complaints;
• Communicates with regulated entities regarding complaints;
• Codes and closes any files as needed;
• Reviews and process files from Banking response mailbox;
• Backup for NYCIS mailbox;
• Sends files to examiners;
• Supervises and provides trainings to Office Assistants;
• Reviews and processes files from Office Assistants; and
• Answers phone inquiries and greets consumers at the consumer window when necessary.
Additional Comments Positions located within the New York City metropolitan area, as well as Suffolk, Nassau, Rockland, and Westchester Counties, are also eligible to receive an additional $3,026 annual downstate adjustment.
Some positions may require additional credentials or a background check to verify your identity.
Email Address douglas.bartels@dfs.ny.gov
Address
Street One Commerce Plaza, Suite 301
Notes on ApplyingTo Apply: Interested qualified candidates must submit a resume and letter of interest no later than February 7, 2023, to the email address listed below. Please include the Box # (Box AA2-00137) in the subject line of your email to ensure receipt of your application. Email submissions are preferred.
Douglas Bartels
Box AA2-00137
New York State Department of Financial Services
Office of Human Resources Management
One Commerce Plaza, Suite 301
Albany, NY 12257
Email: douglas.bartels@dfs.ny.gov
Fax: (518) 402-5071
All candidates that apply may not be scheduled for an interview
Public Service Loan Forgiveness
Employment with New York State qualifies an individual for Public Service Loan Forgiveness (PSLF). This program forgives the remaining balance on any Direct Student Loans after you have made 120 qualifying monthly payments while working full-time for a U.S. federal, state, local, or tribal government or not-for-profit organization. To learn more about the program and whether you would qualify, please visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service
AMERICANS WITH DISABILITIES ACT: REASONABLE ACCOMMODATIONS
Under the Americans with Disabilities Act (ADA), the Department of Financial Services is required to provide reasonable accommodation for known physical or mental limitations of an otherwise qualified applicant with a disability if an accommodation would enable the applicant to perform the essential functions of the job. If the accommodation would constitute an undue hardship on the operations of the agency, the agency is not required to provide it.