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Review Vacancy

Date Posted 01/24/23

Applications Due02/07/23

Vacancy ID122507

AgencyLabor, Department of

TitleOffice Assistant 2- Customer Service - DEWS

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade09

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $39022 to $47968 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 20%

Workweek Mon-Fri

Hours Per Week 37.50

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Queens

Street Address 90-02 Queens Blvd

City Elmhurst

StateNY

Zip Code11373

Minimum Qualifications Minimum Qualifications:

If Civil Service Eligible list(s) exist, they will be canvassed. You may also apply if you are eligible for appointment by one of the following qualifications:

To be considered for this position, a review of your state history is needed. Please provide the last four digits of your social security number in your email response or on your resume. If you are not comfortable providing this information in your response, a representative from our office will contact you via phone.

Reassignment Qualifications:
Current Department of Labor employees only, with at least one year of permanent, contingent-permanent, or 55b/c service in an Office Assistant 2- Customer Service if you have less than one year, you must be reachable on the current Office Assistant 2- Customer Service eligible list for this location if one exists.

70.1 Transfer Qualifications:
One year of permanent or contingent-permanent as a Grade 7 or higher determined to be similar by Civil Service.

Note: For all transfers noted, a comprehensive list of titles approved for transfer is available through Civil Service GOT-IT at https://careermobilityoffice.cs.ny.gov/cmo/gotit/ .

Preferred Qualifications:
Ability to initiate and maintain relationships across a diverse set of stakeholders.

Duties Description Standard Duties:
The duties of the Office Assistant 2- Customer Service include but are not limited to the following:
• You will perform complicated clerical and office support activities that require substantive knowledge of the program and/or of the programs governing laws, rules, and regulations.
• You will process sensitive applications, requests, or inquiries in which management or executive staff may be contacted.
• You will perform activities that may require coordination with internal or external parties

Additional Comments Position specific job duties may include occasional altered work schedule or job assignments which require availability and willingness to work occasional evenings and/or out-stationed assignments.

Candidate MAY be allowed to telecommute up to 4 days day per pay period dependent upon operational needs.

Candidates with no previous state service will begin at the starting rate of the salary range listed above.

Additional location pay is available for the following counties: Bronx, Kings, Nassau, NYC-Manhattan, Queens, Richmond, Rockland, Suffolk, and Westchester, Dutchess, Orange, and Putnam.

If you are a current NYS employee and have questions regarding salary, please contact the Business Services Center (BSC): 518-457-4272, BSCHR@ogs.ny.gov.

Some positions may require additional credentials or a background check to verify your identity.

Name Olivia Labay

Telephone 5184571020

Fax EFax: 5184742871@fax.ny.gov

Email Address labor.sm.personnel.jva@labor.ny.gov

Address

Street Building 12 W. Averell Harriman State Office Campus

Room 561

City Albany

State NY

Zip Code 12240

 

Notes on ApplyingCandidates from diverse backgrounds are encouraged to apply. Department of Labor is an Equal Opportunity/Affirmative Action Employer. Department of Labor is committed to ensuring equal opportunity for persons with disabilities and workplace diversity.

To be considered for this position, interested applicants should e-mail a cover letter and resume in Microsoft Word or PDF format to labor.sm.personnel.jva@labor.ny.gov. Please include the title, location and vacancy ID#122507 of the position you are applying for in the subject line of your e-mail. Failure to do so may result in the delay of processing your application.

In order to qualify you for the position, when you have current or prior New York State employment, you may be contacted by the NYSDOL Personnel Bureau for your social security number to confirm your employment history.

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