Review Vacancy
AgencyState Comptroller, Office of the
TitleInformation Technology Specialist 3, Item # 00877
Occupational CategoryI.T. Engineering, Sciences
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $79325 to $100342 Annually
Appointment Type Contingent Permanent
Minimum Qualifications You must be currently reachable on the appropriate eligible list for this title, eligible under the 55 b/c program (see below), or eligible to transfer to this title under Section 70.1, 52.6 or 70.4 of the Civil Service Law.
70.1 Transfer:
For a 70.1 transfer to this title, you must have one year of permanent competitive service in an approved 70.1 title allocated to a salary grade 21 or above.
52.6 Transfer:
For a 52.6 transfer to this title, you must have one year of permanent competitive service in an approved 52.6 title allocated to a salary grade 21 or above.
70.4 Transfer:
For a 70.4 transfer to this title, you must:
• have one year of permanent competitive service in a position allocated to a SG-21 or above; and
• meet the current or anticipated open competitive minimum qualifications for this title; and
• not have failed the last promotion or open competitive examination for this title; and
• have passed an examination appropriate for this title and have standing on that eligible list.
To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)
Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.
55-b/c program:
This position may be designated 55 b/c and is subject to verification of applicant eligibility.
For a 55 b/c appointment, you must:
• Possess the minimum qualifications for the selected title as established by the Department of Civil Service and listed on the most recent exam announcement. (Information Technology Specialist 3 » Department of Civil Service (ny.gov))
• Meet the applicable minimal mental and/or physical requirements for the job (with a reasonable accommodation, if necessary)
• Have a current Eligibility Letter from the NYS Department of Civil Service, www.cs.ny.gov/rp55/, and be able to provide it to the Human Resources Office upon request.
*If you are currently 55b/c eligible and possess a bachelor’s degree, we encourage you to apply for this position.
Duties Description Technical Maintenance and Oversight
• Create and maintain system documentation, as well as diagram the infrastructure of entire systems.
• Collaborate and actively participate with other Chief Information Office (CIO) units to troubleshoot problems within the Office of the State Comptroller’s (OSC) infrastructure.
• Support and maintain processes developed to automate, deploy, and/or support services offered by the Internet Services Administration (ISA) unit.
• Monitor and complete routine health checks of supported software.
• Administer software user management for supported applications.
• Apply security fixes and feature packs on regularly scheduled intervals for all ISA supported software.
• Create and manage detailed plans used for software upgrades.
• Manage software initiatives and policies.
• Oversee software design, installation, configuration, and performance of new software installations as well as upgrades to current systems.
• Create, modify, maintain scripts, plan, and coordinate the scheduling of scripts.
• Provide on-call support for nightly batch processing.
• Ensure previous night’s batch processing results are reviewed each morning, resolving any outstanding issues.
• Coordinate problem resolution between teams.
Collaboration and Communication
• Collaborate and communicate with staff/teams across the organization to ensure OSC objectives and customer needs are adequately addressed.
• Communicate the status of assignments and projects, issues/resolutions, significant decisions, pending matters and conflicting priorities to management.
• Provide recommendations to management regarding organizational initiatives.
Supervision
• Plan and supervise the activities of subordinate staff to ensure ISA duties are performed accurately and timely according to established priorities and division goals/strategies.
• Direct and supervise staff by communicating objectives and expectations, allocating resources, assigning tasks/projects, reviewing progress/deliverables, providing constructive feedback, etc.
• Prepare and deliver timely and detailed performance reviews.
• Review and approve required administrative records (timecards, TDS entries, telecommuting journals, etc.).
• Encourage professional development for team members and develop training plans that will enhance the team’s ability to deliver solutions.
• Provide staff with training opportunities including, but not limited to on-the-job training, vendor sponsored events and formal outside training.
• Oversee development of subordinate staff through knowledge transfer across the team.
• Lead staff to promote collaboration within the organization.
• Address personnel and performance issues timely and with discretion.
Additional Comments Knowledge, Skills and Abilities:
• Demonstrated experience in IIS (Internet Information Services) (1 year to 2 years).
• Demonstrated experience including, but not limited to:
o AIX
o Linux
o RedHat
o Windows
• Demonstrated experience installing and upgrading enterprise application server software.
• Demonstrated experience in UNIX Shell Scripting, Hypertext Preprocessor (PHP), Practical Extraction and Report Language (PERL), or JavaScript is desirable.
• Demonstrated experience in analysis, design, and the ability to interact with both technical and business staff, including vendors.
• Experience should include, but not be limited to:
o Participating and/or facilitating in the design, technical analysis, and implementation of automated systems.
o Translating business requirements into technical specifications including flowcharts and technical diagrams.
o Experience with unit testing and facilitating user acceptance testing with business customers.
• Demonstrated experience with File Transfer Process (FTP) protocols and methodologies.
• Demonstrated experience in troubleshooting enterprise systems and determining where issues exist within system architectures.
• Demonstrated ability to transfer knowledge associated with technical and time management skills.
• Demonstrated ability to interact appropriately with users and understand the organizational structure.
Some positions may require additional credentials or a background check to verify your identity.
Email Address recruit@osc.ny.gov
Address
Street Office of the State Comptroller, Office of Human Resources
110 State Street, 12th Floor
Notes on ApplyingSubmit a clear, concise cover letter and resume stating how you meet the above minimum qualifications to recruit@osc.ny.gov, no later than February 8, 2023. Reference Item #00877-OER-jam/EMZ in the subject line and on the cover letter for proper routing.
If you have questions about this vacancy, please contact this Division representative:
Division contact: Susan St. George, sstgeorge@osc.ny.gov
When responding, please include the reference number and letters listed in this section only. The OER ID # should not be included.