Review Vacancy
AgencyState Comptroller, Office of the
TitleOffice Assistant 3 - Item # 00324
Occupational CategoryClerical, Secretarial, Office Aide
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $51711 to $62806 Annually
Appointment Type Contingent Permanent
Minimum Qualifications You must be currently reachable on the appropriate eligible list for this title or eligible to transfer to this title under Section 70.1 of the Civil Service Law.
70.1 Transfer:
For a 70.1 transfer to a(n) Office Assistant 3, SG-14, you must have one year of permanent competitive service in an approved 70.1 title allocated to a salary grade 12 or above.
To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)
Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.
Duties Description · Director and Bureau Administrative Support
Assist the Director, Assistant Director, and staff of Management Services by answering phones, scheduling meetings and preparing documents for meetings including tables charts and reports, handling routine calls and inquiries.
· Service Desk
o Ensures all incoming requests for building services or other assistance is quickly and correctly recorded and a work order is generated.
o Greets customers on phone or in-person to discuss requests and field questions regarding all services provided by Management Services, including but not limited to supply inventory, mail intake and process, room set-up, and requests for delivery and/or building services.
o Follow-up with appropriate areas on any work orders pending beyond the normal expected timeframe to resolve issues and ensure completion. Work orders include a wide range of requests, including but not limited to small furniture requests, (swapping a broken chair, installing an overhead bin) replacing broken clocks throughout the building, and removing shelving units.
· Identification Card System/Access Controls
o Assist the unit in the OSC Statewide employee access control system by properly assigning and removing access rights, ensuring compliance in procedures is completed.
o Works directly with Bureau Management for special assignment or restrictions to employee or contractor issued IDs.
· Personnel Liaison
o Direct contact with Human Resources as Personnel Liaison on matters pertaining to the hiring process, as well as receiving and distribution on-going HR-related correspondence to appropriate supervisor of staff.
o Responsible to on-board and off-board all staff members.
o Ensures emergency contact information and calling tree information is updated accurately.
o Works with unit supervisors and Human Resources to ensure Probation and Evaluations are completed timely, as well as all staff having up-to-date performance plans on file.
· Visitor Management System Support
o Assist OSC employees with OSC’s Visitor Management System for visitor access at 110 State Street.
o Works with liaison group consisting of representatives from all program areas on visitor.
o Works directly with Security Personnel when program area representative is not available.
· Agency Parking
o Creates and updates OSC parking forms.
o Works with OSC staff on a variety of parking needs. This includes being the OGS Liaison for any Downtown Albany Parking needs.
o Ensures OGS follows Agency guidelines in issuing parking permits and works directly with OSC employees on paperwork, hangtags or other needs that arise.
Additional Comments Desired Competencies:
· Ability to demonstrate exceptional, value-added service to internal and external customers
· Strong communication, and organizational skills
· Attention to detail
· Demonstrates a positive commitment to the goals of the organization
· Constructively manages interpersonal relationships
· Demonstrate enthusiasm and encourage a positive work environment
· Attention to detail
· Supervisory experience
Some positions may require additional credentials or a background check to verify your identity.
Email Address recruit@osc.ny.gov
Address
Street Office of the New York State Comptroller, Division of Human Resources
110 State Street
Notes on ApplyingSubmit a clear, concise cover letter and resume stating how you meet the above minimum qualifications to recruit@osc.ny.gov, no later than February 6, 2023. Reference Item #00324-OER-EMZ in the subject line and on the cover letter for proper routing.
If you have questions about this vacancy, please contact this Division representative: Division contact: Leah Boggs, lboggs@osc.ny.gov
When responding, please include the reference number and letters listed in this section only. The OER ID # should not be included.