StateJobsNY

NY HELPNo

AgencyState Comptroller, Office of the

TitleEmployees’ Retirement System Examiner (ERSE) 2, Item# 07544

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade12

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $46146 to $56324 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address Office of the New York State Comptroller

110 State Street

City Albany

StateNY

Zip Code12236

Minimum Qualifications You must be currently reachable on the appropriate eligible list for this title, or eligible to transfer to this title under Section 70.1 of the Civil Service Law.

70.1 Transfer:
For a 70.1 transfer to this title, you must have one year of permanent competitive service in an approved 70.1 title allocated to a salary grade 10 or above.

Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.

NOTES:
To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)

Duties Description Process enrollment, demographic and restoration cases

• Enrollment cases include not only new enrollments but add a person transactions, job data updates and reviewing employer submitted applications for discrepancies or inconsistencies. Demographic cases include name, address, gender, social security number and pre-retirement beneficiary changes. Restoration cases involve the evaluation of membership applications for returning retirees.

Process corrections on enrollments and beneficiary pages

• Process correct history transactions on member enrollment and beneficiary pages.

Field Employer Phone Calls and Respond to Member/Employer Retirement Inquiries

• Answers employers’ phone calls pertaining to new and subsequent enrollments, and demographic updates. Responds to member/employer e-mails, faxes and correspondence pertaining to all functional areas of member enrollment.

Assist in the training of grade 6’s, 9’s and 12’s on section procedures

• Follows section training plan and monitors employees’ progress on a daily basis. Updates supervisor of employees’ progress.

Perform Quality Assurance Review

• Ten percent of all enrollment and demographic cases are reviewed for quality assurance.

Additional Comments Knowledge, Skills and Abilities:

• Able to interpret laws, rules and policies
• Able to work independently
• Good organizational skills
• Analytical mind – problem solving
• Detail oriented
• Accuracy
• Able to make sound judgments
• Adaptable to interruptions to changes in work routine
• Good telephone and customer service skills

Some positions may require additional credentials or a background check to verify your identity.

Name Jennifer Brantigan

Telephone 518-474-1924

Fax (518) 486-6723

Email Address recruit@osc.ny.gov

Address

Street Office of the State Comptroller, Office of Human Resources

110 State Street, 12th Floor

City Albany

State NY

Zip Code 12236

Notes on ApplyingSubmit a clear, concise cover letter and resume stating how you meet the above minimum qualifications to recruit@osc.ny.gov, no later than February 9, 2023. Reference Item #07544-OER-JB in the subject line and on the cover letter for proper routing.
If you have questions about this vacancy, please contact this Division representative:
Division contact: Amy Lauricella, alauricella@osc.ny.gov

When responding, please include the reference number and letters listed in this section only. The OER ID # should not be included.