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Review Vacancy

Date Posted 02/01/23

Applications Due02/16/23

Vacancy ID123096

NY HELPNo

AgencyTaxation & Finance, State

TitleTaxpayer Services Representative 1

Occupational CategoryOther Professional Careers

Salary Grade11

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $43648 to $53490 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? Yes

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address 110 State Street

City Albany

StateNY

Zip Code12207

Minimum Qualifications The selected candidate must be eligible for 70.1 transfer in accordance with the provisions of Civil Service Law, Rules and Regulations; or 55b/c eligible.

Duties Description The Taxpayer Services Representative 1 must be able to perform the following essential functions:
• Demonstrate strong organizational skills and attention to detail, maintain thorough documentation and have the ability to meet deadlines.
• Possess strong customer service skills with the ability to interact with internal and external customers, including state agency personnel as it relates to assisting in payment/problem resolution.
• Perform daily reconciliation of bank reports; interface with various bank websites and make inquiries regarding check status.
• Manipulate an alphanumeric keyboard and navigate various PC systems and resource tools to review and/or update databases and spreadsheets; enter and retrieve data; create documents and electronic mail; develop, prepare and generate specific reports.
• Open and process mail.
• Participate in special projects as needed.
• Adhere to the Department's time and attendance rules and regulations.
This position is at Treasury's downtown offices, located at 110 State Street, Albany, NY. Parking may be available at the Office of General Service's peripheral parking lots.

Additional Comments New York State is an equal opportunity employer. It’s the policy of the state of New York to provide for and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination based on age, race, color, religion, disability, national origin, gender, sexual orientation, marital status, or an arrest or criminal conviction record unless based on a bona fide occupational qualification or other exception.

Some positions may require additional credentials or a background check to verify your identity.

Name Portia Venson

Telephone 5184028713

Fax

Email Address Portia.Venson@tax.ny.gov

Address

Street W A Harriman State Campus

City Albany

State NY

Zip Code 12227

 

Notes on ApplyingQualified Candidates should submit a letter of interest and resume. Please reference the vacancy ID number and job title with your response.

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