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Review Vacancy

Date Posted 02/01/23

Applications Due02/28/23

Vacancy ID123192

NY HELPNo

AgencyHuman Rights, Division of

TitleProgram Aide (Spanish Language)

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade13

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $48881 to $59542 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Bronx

Street Address One Fordham Plaza

4th Floor

City Bronx

StateNY

Zip Code10458

Minimum Qualifications Individuals must be employed by New York State to be eligible to apply for this position.

Lateral Transfer: Candidates must have permanent status as an Program Aide, Grade 13, and be eligible for lateral transfer; OR be eligible for transfer under Section 70.1 of the Civil Service Law. Section 70.1 allows a permanent, competitive class employee, who has at least one year of permanent service in a qualifying title, such as Program Aide or Administrative Assistant 1, to transfer to a Program Aide via Section 70.1.

• You must pass a Spanish Language proficiency test to be considered for appointment.

Duties Description The Program Aide will be responsible for processing a variety of assigned tasks including, but not limited to:

• Conducts an interrogatory and ascertains whether an individual has the jurisdictional basis to file a complaint.
• Perform in-person/telephone intake of new complaints and enter new mail-in complaints into the Case Management System (CMS).
• Process and distribute case-related mail/document gathering
• Assist Human Rights Specialists in preparing/gathering evidence in files.
• Facilitate the conciliation of complaints by assisting Complainants/Respondents in arriving at a mutually agreeable resolution to the complaint.
• Under the guidance of Human Rights Specialists 1 and 2, schedule investigative activities.
• Utilizes the Case Management System (CMS) to document and track investigative progress of complaints, schedule interviews, and generate forms.
• Conducts inventory of all physical case files in the unit/office.
• Other title-appropriate duties may be assigned.

Additional Comments Downstate employees receive an additional $3,026 in location pay annually.

Some positions may require additional credentials or a background check to verify your identity.

Name Janaire Malloy, Director of Human Resources

Telephone

Fax (718) 741-3214

Email Address resume@dhr.ny.gov

Address

Street One Fordham Plaza

4th Floor

City Bronx

State NY

Zip Code 10458

 

Notes on ApplyingPlease submit resume along with a cover letter.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via e-mail at Info@goer.ny.gov.

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