Review Vacancy
AgencyState Comptroller, Office of the
TitleOffice Assistant 1, Item # 08099
Occupational CategoryClerical, Secretarial, Office Aide
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $33157 to $41018 Annually
Appointment Type Contingent Permanent
Street Address Office of the New York State Comptroller, Office of Human Resources
800 North Pearl St.
Minimum Qualifications You must be currently reachable on the appropriate eligible list for this title, eligible under the 55 b/c program (see below), or eligible to transfer to this title under Section 70.1 of the Civil Service Law.
70.1 Transfer:
For a 70.1 transfer to a(n) Office Assistant 1, SG-06, you must have one year of permanent competitive service in an approved 70.1 title allocated to a salary grade 04 or above.
To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)
Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.
55-b/c program:
This position may be designated 55 b/c and is subject to verification of applicant eligibility.
For 55 b/c appointment, you must:
• Possess the minimum qualifications for the selected title as established by the Department of Civil Service and listed on the most recent exam announcement.
• Meet the applicable minimal mental and/or physical requirements for the job (with a reasonable accommodation, if necessary)
• Have a current Eligibility Letter from the NYS Department of Civil Service, www.cs.ny.gov/rp55/, and be able to provide it to the Human Resources Office upon request.
Duties Description • Provides back-up and support to the Director’s secretary within he Call Center while responding to incoming calls pertaining to death reporting and basic Retirement Online questions.
o Takes calls intended for the Director and/or Assistant Director in their absence, documenting all pertinent information and relaying it to the appropriate party(ies) in a timely manner
o Makes travel arrangements for the Assistant Director as necessary
o Resolves calls from customers concerning death reporting and basic Retirement Online questions; if the calls warrant further assistance, relays the calls to the appropriate parties
o Attends meetings as necessary, preparing summaries of the discussions and posting them where appropriate for review and reference purposes.
o Responds to incoming correspondence from customers
o Schedules meetings for executive management
o Greets people visiting the Call Center, and guides them to appropriate staff as necessary
o Ensures purchases of necessary work-related items for Bureau staff
• Assists contemporary Office Assistant 1 (Keyboard) staff as necessary to ensure that various reports and other materials requiring keyboarding are completed thoroughly and accurately, in a timely fashion.
o Prepares responses to letters concerning program, policies and procedures for upper management’s signature
o Reviews and completes incoming written correspondence and reports to determine their significance. Makes recommendations to upper management or refers to appropriate person(s) for timely reply.
o Documents and remits to upper management various statistical reports
o Uses various software applications such as Microsoft Word, Access and Excel to maintain and update Bureau informational reports (ex: phone listings) as well as complete stationery reports (i.e. Lost Check, Active Member Death, and Beneficiary Help Find)
o Completes member and pensioner address changes, as well as allowance/mortgage letters
o Processes affidavits
o Scans documents that would be uploaded to FileNet, and works with corresponding staff in the Scanning Unit to resolve any issues arising during the scanning process
o Types address labels (new address or large envelope) as necessary
Additional Comments Desired Competencies
• Possesses effective keyboarding, grammatical, written and proofreading skills
• Performs tasks accurately and within specific time frames
• Exhibits excellent interpersonal skills with staff, and with customers as necessary
• Operates a personal computer and effectively demonstrates a working knowledge of customized Lotus Notes Databases, a recently implemented PeopleSoft system, the Retirement System’s MEBEL database with its 60 different case types and 180+ action codes, the Internet and OSC’s Intranet in order to access Retirement Systems’ laws, policies and procedures
Some positions may require additional credentials or a background check to verify your identity.
Email Address recruit@osc.ny.gov
Address
Street Office of the State Comptroller, Office of Human Resources
110 State Street, 12th Floor
Notes on ApplyingSubmit a clear, concise cover letter and resume stating how you meet the above minimum qualifications to recruit@osc.ny.gov, no later than February 17, 2023. Reference Item #08099-OER-JB in the subject line and on the cover letter for proper routing.
If you have questions about this vacancy, please contact this Division representative:
Division contact: Mandi Lenzi Mlenzi@osc.ny.gov
When responding, please include the reference number and letters listed in this section only. The OER ID # should not be included.