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Review Vacancy

Date Posted 03/15/23

Applications Due03/30/23

Vacancy ID126387

AgencyInsurance Fund, State

TitleAssistant Insurance Fund Services Representative

Occupational CategoryOther Professional Careers

Salary Grade13

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $43648 to $53490 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.50


From 8 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Suffolk

Street Address 8 Corporate Center Drive

City Melville


Zip Code11747

Minimum Qualifications FOR CURRENT NYS EMPLOYEES (for permanent appointment):
One year of permanent, competitive class service in a title eligible for transfer under Section 70.1 of Civil Service Law.

Eligible titles include, but are not limited to: Administrative Assistant 1, Business Document Specialist 2, Motor Vehicle Consumer Services Representative, Licensing Examiner 1, Taxpayer Services Representative 1, Program Aide, Payroll Examiner 1.


Candidates must have four years of customer service experience that required independence in both verbal and written communication responsibilities; OR an associate degree or higher and two years of this experience.

Duties Description Candidates hired for this position will be versatile in their duties to support both policyholder services and claims services for the New York State Insurance Fund (NYSIF).

Duties include, but are not limited to: processing claims information, and providing responses to claims and policyholder customer inquiries that are initiated from telephone, online webmail and postal mail communications.

Additional Comments NYSIF has a telecommuting program.

This position may be designated 55 b/c and is subject to verification of applicant eligibility.

Some positions may require additional credentials or a background check to verify your identity.

Name Kelly Rhatigan


Fax 518-437-1618

Email Address


Street 15 Computer Drive West

City Albany

State NY

Zip Code 12205


Notes on ApplyingCandidates should email a resume and cover letter to Please include the position title and Vacancy ID number in the subject line of your email.

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