TitleAssistant Insurance Fund Services Representative
Occupational CategoryOther Professional Careers
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $43648 to $53490 Annually
Jurisdictional Class Competitive Class
Compressed workweek allowed? No
Minimum Qualifications FOR CURRENT NYS EMPLOYEES (for permanent appointment):
One year of permanent, competitive class service in a title eligible for transfer under Section 70.1 of Civil Service Law.
Eligible titles include, but are not limited to: Administrative Assistant 1, Business Document Specialist 2, Motor Vehicle Consumer Services Representative, Licensing Examiner 1, Taxpayer Services Representative 1, Program Aide, Payroll Examiner 1.
FOR CANDIDATES THAT ARE NOT CURRENT NYS EMPLOYEES (for provisional appointment):
Candidates must have four years of customer service experience that required independence in both verbal and written communication responsibilities; OR an associate degree or higher and two years of this experience.
Duties Description Candidates hired for this position will be versatile in their duties to support both policyholder services and claims services for the New York State Insurance Fund (NYSIF).
Duties include, but are not limited to: processing claims information, and providing responses to claims and policyholder customer inquiries that are initiated from telephone, online webmail and postal mail communications.
Additional Comments NYSIF has a telecommuting program.
This position may be designated 55 b/c and is subject to verification of applicant eligibility.
Some positions may require additional credentials or a background check to verify your identity.
Notes on ApplyingCandidates should email a resume and cover letter to firstname.lastname@example.org. Please include the position title and Vacancy ID number in the subject line of your email.