Review Vacancy
AgencyPeople With Developmental Disabilities, Office for
TitleProgram Operations Specialist 2
Occupational CategoryClerical, Secretarial, Office Aide
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $79325 to $1000342 Annually
Minimum Qualifications MINIMUM QUALIFICATIONS: Eligible List: After one year of the service as a Program Operations Specialist 1, successful candidates will be qualified for appointment from the eligible list. Candidate must be reachable for appointment on Current Eligible List for this title. OR
Transfer:
Candidates must have permanent competitive status in the Program Operations Specialist 2 title and be eligible for lateral transfer; OR be eligible to transfer via section 70.1 or 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades.
• Demonstrated expertise in data collection, governance, and maintenance of data integrity
• Proficiency in spreadsheets and databases
• Preferred knowledge of analytical and business intelligence software including SPS and Power Automate, Tableau, and Crystal Reports
• Proficiency in other Microsoft software including, but not limited to, outlook, excel, powerpoint, word, and teams
Duties Description POSITION DESCRIPTION:
Position will be required to perform technical activities involving collection, oversight, analysis and governance of Field Office Operations data supporting the nine units of Field Office activity: Eligibility, Front Door, Waiver, Self-Direction, Crisis, Housing, Fiscal, Property and Quality Management and Technical Assistance.
Primary Duties and Responsibilities:
As a Program Operation Specialist 2 in the Quality Management and Technical Assistance Unit the duties will include but are not limited to:
• Serving as the data lead within one of the five Regional Field Offices
• Producing data by querying data repositories and generating periodic reports and visualizations
• Assessing data structures and how they can be used to produce desired reports
• Devise methods for identifying data patterns and trends in data sources
• Testing, validating, and reformulating data to ensure integrity
• Partnering with Central Office SPS Data Analytic personnel and Leadership involving data collection and reporting
• Communicating with SPS leadership using a variety of data-driven tools and work with other team members on effective tool usage
• Reviewing Field Office activities to proactively identify areas where data can help identify goals and objectives and/or assess progress and performance of activities
• Ensuring data integrity for data collected in respective units through, sampling, validation and other methods
• Supporting knowledge transfer of data analysis skills, tools and software with unit staff located in the Regional Field Office to expand data knowledge
• Providing analysis for Regional Office Leadership and Central Office regarding staff output, compliance, bench mark timelines, and other information, as needed
• Providing statistical background for analyses and providing expertise for evaluative work with staff
• Participating in IT development projects that will support SPS activities
• Creating written reports and effectively communicating and presenting results
• Supporting other analytical activities, as needed
Additional Comments Please note:
• OPWDD is committed to creating and sustaining a culture of inclusion. We believe that we are most effective in managing and improving our service system with a diverse team of employees. With such a large workforce, we rely on the collective individual differences, life experiences, knowledge, self-expression, ideas and talent that our employees bring to their work. This speaks to our culture and is a key part of our successes. As we continuously recruit people for our team, we welcome the unique contributions that applicants bring in terms of their education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.
• If you are employed by state government, you may be able to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). The PSLF Program forgives the remaining balance on Direct Loans after 120 qualifying monthly payments have been made under a qualifying repayment plan while working full-time for a qualifying employer. For more information on PSLF, please visit www.studentAid.gov/publicservice.
• Employees on long term leave can bid on positions but must be able to report to work within fourteen (14) days and be able to perform the essential functions of their positions with or without reasonable accommodation (RA). If an employee believes that he or she needs a reasonable accommodation, they should contact the NYS OPWDD Workforce and Talent Management Central Office (518) 473-9689 or Email at accommodationrequests@opwdd.ny.gov to obtain information and RA forms.
• Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.
• For CSEA positions: Local Bidding Agreements will be honored.
• Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume/cover letter.
• In order to be eligible for appointment and to maintain employment, you cannot be listed as an excluded individual or entity on any of the Federal and/or State Medicaid and Medicare exclusion lists (or excluded from any other Federal or Federally assisted program). If you are appointed and subsequently listed as an excluded individual or entity on any of these lists (or excluded from any other Federal or Federally assisted program), you may be terminated from your employment.
• OPWDD is an Equal Opportunity/Affirmative Action Employer
Some positions may require additional credentials or a background check to verify your identity.
Email Address Metro.Careers@opwdd.ny.gov
Address
Human Resources Office
Notes on ApplyingPlease submit cover letter and resume by June 08, 2023, and reference EOA #2023-196 on all correspondence. Also, please state your preferred location:
Metro NY DDSO: 25 Beaver Street, New York NY 10004
Staten Island DDSO: 930 Willowbrook Road, Staten Island, NY 10314