Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person.
Note: For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the "Contact" tab for the position.

Review Vacancy

Date Posted 09/12/23

Applications Due09/26/23

Vacancy ID139110

AgencyHealth, Department of

TitleProgram Aide - 77004

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade13

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $50347 to $61330 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5


From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? Yes

Telecommuting allowed? Yes

County Albany

Street Address Division of Eligibility and Marketplace Integration / Bureau of Consumer Relations and Local District Support, and Upstate Eligibility Systems

99 Washington Ave

City Albany


Zip Code12210

Minimum Qualifications """""""Permanent: NYS employee with one year or more of permanent or contingent-permanent competitive service as a Program Aide, G-13 or a current NYS employee with one year of permanent or contingent-permanent competitive service in a title allocated to G-11 or higher, and eligible for transfer to Program Aide under Section 70.1 of the Civil Service Law.

Provisional Candidates: Current DOH employee and 1 year of permanent competitive or 55-b/55-c service in a G-5 or higher clerical, secretarial, keyboarding or paraprofessional title set in an office environment. Qualifying titles are available at:

If three or fewer NYS DOH promotional candidates respond to this posting, the agency may, at its discretion, nominate a qualified employee for non-competitive promotion under the provisions of Section 52.7 of the NYS Civil Service Law. Employees must have one year or more of
permanent or contingent-permanent service as described above. If
certified by Civil Service, mandatory reemployment list candidates
must be considered first for appointment to this title. Candidates
being considered under this provision must not have either failed to
pass, or failed to apply for (if qualified), the last holding of the
Agency Program Aide examination, #00-340, held on January 7, 2017.
Provisional appointees will be required to apply for and take the
next Civil Service examination announced for this title, and achieve
a high enough score to be immediately appointable from the
resulting eligible list, in order to maintain employment."""

Preferred Qualifications: The preferred candidate will have excellent organizational, interpersonal and communication skills (written and verbal), experience handling confidential information, strong attention to detail, some knowledge of public health insurance programs, federal and state regulations and a desire to contribute to a team-oriented workplace. The preferred candidate must be able to manage and prioritize multiple tasks and have strong computer skills, including the ability to learn new computer systems and experience using Microsoft Office products, such as Outlook, Access, Word and Excel.

Duties Description Within the Division of Eligibility and Marketplace Integration, Bureau of Consumer Relations and Local District Support, and Upstate Eligibility Systems, the incumbent will assist New York State with timely and efficient implementation of continuous coverage unwind operations and provide ongoing support for the administration of New York’s health insurance programs.

Additional Comments For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit:

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resources Management Group, EM/PA/77004

Telephone 5184861812

Fax 5184733395

Email Address


Street Rm 2217, Corning Tower Building, ESP

City Albany

State NY

Zip Code 12237


Notes on Applying Please submit your resume and cover letter, preferably in PDF format, by email to, with Reference EM/PA/77004 included in the subject line or by mail to Human Resources Management Group,EM/PA/77004, Rm 2217, Corning Tower Building, Empire State Plaza, Albany, NY 12237-0012, or by fax to (518) 473-3395. Failure to include the required information may result in your resume not being considered for this position.

Printable Version