Minimum Qualifications High school graduate.
Successful completion of a job-related examination.
Must be able to work all hours, holidays and weekends.
(Successful completion of a one-year probation period will result in an automatic promotion to Communications Specialist Trainee 2 (State Police), SG-10. Successful completion of a one-year probation period at the Communications Specialist Trainee 2 (State Police), SG-10, and completed certification in Emergency Medical Dispatch (EMD) and the Basic Communicator Course will result in automatic promotion to Communications Specialist (State Police), SG-12.)
Duties Description Answer telephone calls for service, both emergency and non-emergency, identify scope and type of assistance needed, and relay information to appropriate personnel for handling.
Apply Emergency Medical Dispatch System when required.
Provide weather and road condition information.
Provide first-line troubleshooting for telephone systems and initiate repairs when required.
Operate and maintain digital tape logging devices utilized in recording radio and telephone transmissions.
Monitor all radio equipment and frequencies in dispatch area.
Operate and understand the technical operation of fixed and mobile communications equipment.
Operate paging systems.
Operate networked and standalone computer equipment, handle problems encountered with computer software and hardware, and initiate repair procedures.
Maintain inventory and repair file databases, and computerized and handwritten logs.
Additional Comments Starting Salary: $46,886.00.
Resumes will be evaluated to determine whether candidates will proceed to the interview phase of the process.
This position does not require that the candidate has taken and passed a NYS Civil Service examination, or currently holds a qualifying position within the NYS Civil Service System.
For additional employment opportunities with the New York State Police please visit our website at https://troopers.ny.gov/civilian-employment.
Some positions may require additional credentials or a background check to verify your identity.
Notes on ApplyingKindly send a letter of intent, complete resume, and proof of education to: firstname.lastname@example.org
Place in the Subject line: Attention: Non-Sworn Hiring Unit, Communications Specialist
**Please include in the subject line of the email which Troop locations you are interested in.**