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Review Vacancy

Date Posted 11/15/23

Applications Due12/15/23

Vacancy ID144129

AgencyCriminal Justice Services, Division of

TitleOffice Assistant 3

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade14

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $53262 to $64693 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5


From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address 80 South Swan Street

Alfred E. Smith Building

City Albany


Zip Code12210

Minimum Qualifications Promotional: Permanent service in this title, or one year of permanent competitive or 55-b/c service in a title SG-12 or higher and otherwise eligible for transfer under Civil Service Law.

Provisional: Qualified employee of New York State with one year of permanent competitive or 55b/c service in a clerical, keyboarding, or paraprofessional* title allocated to Grade 7 or higher.

*Only paraprofessional titles in an office environment will be considered qualifying. Service in a direct care title is not qualifying experience. Examples of non-qualifying titles are: Developmental Disabilities Secure Care Treatment Aide 1, Direct Support Assistant, Food Service Worker 1, Licensed Practical Nurse, Mental Health Therapy Aide, Security Services Assistant, Youth Division Aide 2, and Youth Division Aide 3.

Duties Description • Supervise Office Assistants 2 who are responsible for, among other duties, answering the 800, Law Enforcement and main SOR phone lines; verifying and updating offender address changes; assisting national Registry staff to update offender data and obtaining information to determine if registration is required in NYS; and reviewing submitted materials from camp and day care organizations for completeness;
• Manage the student intern program within the SOR, which includes overseeing the student intern staff tasked with verifying and indexing documents for the Sex Offender Registry;
• Review incoming work related to Registry documents, assign work to staff, and schedule work flow;
• Create and maintain staff schedules required to meet the mandatory two business day processing time required by law for address changes submitted by offenders;
• Define priorities needed to meet SOR goals; monitor staff productivity and quality requirements, and follow up with staff on performance issues as needed;
• Provide technical, process, and procedure training regarding the Sex Offender Registry to subordinate staff;
• Coordinate user acceptance testing for system implementations of the Sex Offender Management system;
• Participate in the interview and selection process for hiring new staff; and
• Oversee or complete special projects as needed.

Additional Comments An employee telecommuting program is available.

Candidates from diverse backgrounds are encouraged to apply. DCJS is an equal opportunity employer and is committed to workplace diversity, equity, and inclusion.

REASONABLE ACCOMMODATION: The NYS Division of Criminal Justice Services provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Diversity, Equity, and Inclusion Unit at or (518) 485-1704.

Some positions may require additional credentials or a background check to verify your identity.

Name Justine Fritts

Telephone (518) 485-7696

Fax (518) 457-4000

Email Address


Street 80 South Swan Street

Alfred E. Smith Building

City Albany

State NY

Zip Code 12210


Notes on ApplyingPlease send a cover letter and resume to the email address above. Please reference posting #144129 on your cover letter.

DCJS was named to the Times Union’s list of 2017 through 2023 Top Workplaces as voted on by our employees.

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