Minimum Qualifications "Transfer candidates: Current NYS Department of Health (DOH) employee with permanent or contingent permanent status as a Health Program Administrator (G-18); OR current NYS employee with one year or more of permanent or contingent permanent, competitive service in a title eligible to transfer under Section 52.6, Section 70.1, or Section 70.4 of the Civil Service Law to a Health Program Administrator (G-18), Health Program Administrator Trainee 1 (NS), or Health Program Administrator Trainee 2 (NS). For more information on the types of transfers, transfer eligibility criteria, and the current transfer determinations for your title, visit the following website. https://careermobilityoffice.cs.ny.gov/cmo/gotit/index.cfm.
Public candidates: Active list candidate on the New York State Department of Civil Service’s Professional Career Opportunities (PCO) eligible list #26-872 with a reachable score OR qualified 55-B/C candidate in possession of a Bachelor’s or higher degree."
Preferred Qualifications: The preferred candidate will have facilitation experience and systems oversight experience in user acceptance testing, change request reviews, or tracking project timelines. They will have strong organizational, communication, data collection, and analytical skills and will be able to handle multiple priorities and work independently and as part of a team.
Duties Description The Special Supplemental Nutrition Program for Women, Infants and Children (WIC) offers nutrition education, breastfeeding support, referrals, and a variety of nutritious foods to low-income pregnant, breastfeeding, or postpartum women, infants, and children up to age five to promote and support good health. The Information Systems Management Section (ISMS) within the Bureau of Supplemental Food Programs (BSFP) is responsible for the business oversight of systems related to WIC including the WIC management information system (NYWIC) and DataMart, and other supporting systems and software.
This position is within the Change Management team and will act as a liaison to coordinate and facilitate communication and information gathering between various types of business and technical partners. The incumbent will be involved in the learning, understanding, and documenting of the business processes and needs in relation to how the business utilizes the system. This position will be responsible to review business system change requests, facilitate the determination of priority, and collaborate with the technical vendors to ensure system changes meet the business need. This may involve assisting with scope definition, tracking of timelines, and participating and coordinating in system and user testing. Additional responsibilities include the development and maintenance of policies and procedures and review of systems vendor documentation.
The incumbent will be responsible for several written and verbal communications, such as creating meeting agendas, facilitate meeting/sessions, taking meeting notes, and tracking and following up on action items. Other communications include providing technical assistance, conducting presentations, providing written guidance in the form of informational emails, WIC Watch articles, etc. for internal, WIC local agency, and Department of Health regional office staff.
Additional Comments Two full-time, permanent, competitive positions. Transfer Candidates may be asked for their social security number to verify eligibility.
Occasional travel, including to areas that may not be served by public transportation, may be required (5%).
We offer a work-life balance and a generous benefits package, worth 65% of salary, including:
• Holiday & Paid Time Off
• Public Service Loan Forgiveness (PSLF)
• Pension from New York State Employees’ Retirement System
• Shift & Geographic pay differentials
• Affordable Health Care options
• Family dental and vision benefits at no additional cost
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• And many more.
"For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.
The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit: https://health.ny.gov/commissioner/index.htm
Some positions may require additional credentials or a background check to verify your identity.
Notes on Applying Please submit your resume and cover letter as one (1) document, preferably in PDF format, by email to firstname.lastname@example.org, with Reference RMV/HPA/22012, 22161/DON included in the subject line or by mail to Human Resources Management Group, RMV/HPA/22012, 22161/DON, Rm 2217, Corning Tower Building, Empire State Plaza, Albany, NY 12237-0012, or by fax to (518) 473-3395. Failure to include the required information may result in your resume not being considered for this position.