Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person.

Review Vacancy

Date Posted 11/24/23

Applications Due12/08/23

Vacancy ID144763

AgencyState Comptroller, Office of the

TitleInformation Technology Specialist 3, SG-23, Item 00640

Occupational CategoryI.T. Engineering, Sciences

Salary Grade23

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $81705 to $103350 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5


From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? Yes

Telecommuting allowed? Yes

County Albany

Street Address Office of the New York State Comptroller

110 State Street

City Albany


Zip Code12236

Minimum Qualifications You must be currently reachable on the appropriate eligible list for this title, eligible under the 55 b/c program (see below), or eligible to transfer to this title under Section 70.1 or 52.6 of the Civil Service Law.

70.1 Transfer:
For a 70.1 transfer to this title, you must have one year of permanent competitive service in an approved 70.1 title allocated to a salary grade 21 or above.

52.6 Transfer:
For a 52.6 transfer to this title, you must have one year of permanent competitive service in an approved 52.6 title allocated to a salary grade 21 or above.

To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (

Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.

55-b/c program:
This position may be designated 55 b/c and is subject to verification of applicant eligibility.

For a 55 b/c appointment, you must:
• Possess the minimum qualifications for the selected title as established by the Department of Civil Service and listed on the most recent exam announcement. (Information Technology Specialist 3 » Department of Civil Service (,
• Meet the applicable minimal mental and/or physical requirements for the job (with a reasonable accommodation, if necessary)
Have a current Eligibility Letter from the NYS Department of Civil Service,, and be able to provide it to the Human Resources Office upon request.

Duties Description • Support cloud services including but not limited to Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Software as a Service (SaaS), and Azure Active Directory.
• Research ways to modernize and drive innovation using cloud products.
• Plan, evaluate, maintain, and improve cloud systems, procedures, and policies that enable and encourage optimum performance.
• Collaborate to create new and ensure adherence to existing internal controls, standards, guidelines, policies, and procedures.
• Remain up to date with evolving cloud technologies through training, workshops, and webinars.
• Collaborate and actively participate with other CIO teams on problem resolution.
• Review the Cloud Administration and Support Team (CAST) budget to ensure funding is accounted for and available for current and future initiatives.
• Identify risks and propose potential remediation solutions to team management.
• Assist in developing, reviewing, and updating disaster recovery plans.
• Monitor assets, procurements, and maintenance renewals and agreements.
• Lead, and direct team members to provide support to internal Chief Information Office (CIO) and Office of the State Comptroller (OSC) customers as well as external guest users. This includes, but is not limited to, the definition of work activities, allocation, and scheduling of resources, and assisting with the implementation and administration of software hosted by OSC.
• Provide oversight and direction to subordinate employees in accordance with the organization's policies and procedures.
• Assign work to subordinate employees, monitor project progress and make recommendations, as is appropriate.
• Aid the development of an employee-oriented culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Oversee employee lifecycle tasks such as interviewing, hiring, performance evaluations/plans, training, and mentoring.
• Address insufficient employee performance through counseling and seek disciplinary actions.
• Provide constructive, tactful, and objective feedback on issues, tasks, and observations.
• Communicate organization and team information through team meetings, one-on-one meetings, and other appropriate communication channels.
• Communicate regularly with other team managers and other supervisors.
• Communicate necessary information to subordinate employees.
• Exercise discretion and confidentiality.
• Employ active listening and timely responses to customers, management, colleagues, and teams.

Additional Comments Knowledge, Skills, and Abilities:
• Demonstrated experience in Technical Writing (1 year to 2 years)
• Demonstrated experience in Systems Management (1 year to 2 years)
• Demonstrated experience with recruitment and procurement activities.
• Demonstrated experience in both written and verbal communication of information to stakeholders at all levels of the organization.
• Demonstrated ability to identify and manage competing priorities and meet deadlines.
• Demonstrated ability to work collaboratively with others.
• Exceptional organizational skills.
• Demonstrated organizational management skills performed in a team-oriented workplace.
• Outstanding interpersonal relationship building, employee coaching, and development skills.

The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s duties and work performance are aligned with telecommuting they may be allowed to do so. Upon approval to telecommute, OSC employees may telecommute up to 5 days per pay period.

Some positions may require additional credentials or a background check to verify your identity.

Name Erin M. Zielinski

Telephone (518) 474-1924

Fax (518) 486-6723

Email Address


Street Office of Human Resources

110 State Street, 12th Floor

City Albany

State NY

Zip Code 12236


Notes on ApplyingSubmit a clear, concise cover letter and resume stating how you meet the above minimum qualifications to, no later than December 8, 2023. Reference Item #00640-OER-EMZ in the subject line and on the cover letter for proper routing.
If you have questions about this vacancy, please contact this Division representative:
Division contact: Elizabeth Gifford,

When responding, please include the reference number and letters listed in this section only. The State Jobs Vacancy ID # should not be included.

Printable Version