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Review Vacancy

Date Posted 11/27/23

Applications Due12/11/23

Vacancy ID144853

AgencyLabor, Department of

TitleTax Compliance Representative 1 - Albany

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade11

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $44957 to $55093 Annually

Employment Type Full-Time

Appointment Type Provisional

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5


From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address NYS Department of Labor

State Office Campus, Building 12

City Albany


Zip Code12240


To be considered for this position, a review of your state history is needed. Please provide the last four digits of your social security number in your email response or on your resume. If you are not comfortable providing this information in your response, a representative from our office will contact you via phone.

If Civil Service Eligible list(s) exist, they will be canvassed. You may also apply if you are eligible for appointment by one of the following qualifications:

55 B/C Qualifications:
This position is designated 55b/c and is subject to verification of applicant eligibility. Please provide a copy of your 55b/c letter when applying. You must meet the open competitive qualifications from the most recent examination announcement.

Reassignment Qualifications:
Current New York State Department of Labor employee with at least one year of permanent, contingent-permanent, or 55 b/c service as a Tax Compliance Representative 1; if you have less than one year, you must be reachable on the current eligible list for this location, if one exists.

Provisional Qualifications:
Either 1: Two years of full-time experience in a position where your primary responsibility is providing information concerning and/or explaining programs, policies and/or procedures; resolving problems; or reconciling accounts;

OR 2. One year of full-time experience providing tax specific information and/or tax specific assistance to taxpayers;

OR 3. 30 semester credit hours of college-level study AND one year of the experience stated in qualification #1, OR 30 semester credit hours of college-level study AND six months of the experience stated in qualification #2;

OR 4. 60 semester credit hours of college-level study.

*If your degree was awarded by an educational institution outside the United States and its territories, you will be required to provide independent verification of equivalency prior an offer of employment. This information can be found at Candidates are responsible for the evaluation fee.

The appointed candidate would have to take, pass and be reachable on the next holding of the examination to be appointed permanently.

70.1 Transfer Qualifications:
One year of permanent or contingent-permanent as a Grade 09 or higher determined to be similar by Civil Service.

70.4 Transfer Qualifications:
One year of permanent or contingent-permanent service as a Grade 09 or higher and a passing score on Tax Compliance Representative 1 exam. Note: Candidates must not have failed the most recent examination for this title.

Note: For all transfers noted, a comprehensive list of titles approved for transfer is available through Civil Service GOT-IT at .

Preferred Qualifications:
Ability to initiate and maintain relationships across a diverse set of stakeholders.

Duties Description STANDARD DUTIES:

As a Tax Compliance Representative 1, you will perform a variety of central office functions in a call center operation to affect the collection of Unemployment Insurance contributions, interest and penalties, delinquent returns and monies due. Your duties will include, but not be limited to, contacting employers; conducting office or telephone interviews with employers; maintaining a comprehensive case history of all assigned cases; and making recommendations for further action. You will enforce the collection of delinquent Unemployment Insurance contributions through the filing of warrants, serving levies, income executions, and other appropriate collection mechanisms. In the performance of these assigned duties, you may interact with uncooperative individuals.

Additional Comments Fingerprinting/Background Check: This position requires a fingerprint/background check. There is no cost to candidates, fingerprinting fees are paid for by the Department of Labor. Candidates being considered for appointment will be provided a pre-paid code and instructions after the interview.

Candidates with no previous state service will begin at the starting rate of the salary range listed above.

If you are a current NYS employee and have questions regarding salary, please contact the Business Services Center (BSC): 518-457-4272,

There are multiple openings for this position. This position is within the Unemployment Insurance Division.

Some positions may require additional credentials or a background check to verify your identity.

Name Sara Wollaber

Telephone (518) 457-1020

Fax EFax:

Email Address


Street State Office Campus

Bldg. 12, Room 561

City Albany

State NY

Zip Code 12240


Notes on ApplyingAll candidates must submit a written resume and cover letter which clearly demonstrates how they meet the minimum qualifications for the position. These documents must be received by December 11, 2023 and submitted via email to or mailed to the NYS Department of Labor, Personnel Bureau, Building 12, Room 561, State Office Campus, Albany, NY 12240. You must include, Vacancy ID 144853, Tax Compliance Representative 1 – UI - Albany, in the subject line of your email. Failure to do so may result in a delay of processing your application.

Candidates from diverse backgrounds are encouraged to apply. Department of Labor is an Equal Opportunity/Affirmative Action Employer committed to ensuring equal opportunity for persons with disabilities and workplace diversity.

New York State (NYS) is an equal opportunity/affirmative action employer. NYS Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, domestic violence victim status, carrier status, gender identity or prior conviction records, or prior arrests, youthful offender adjudications or sealed records unless based on a bona fide occupational qualification or other exception.

If you are a person with a disability and wish to request that a reasonable accommodation be provided for you to participate in a job interview, please contact: Department of Labor, Attn: Director, Division of Equal Opportunity and Development (DEOD), Building 12, Albany, NY 12240 (Phone (518) 457-1984 and/or fax (518) 485-2575.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at

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