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Review Vacancy

Date Posted 11/28/23

Applications Due12/08/23

Vacancy ID144902

AgencyUniversity at Albany

TitleAdministrative Assistant 1

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade11

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $44957 to $55093 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Other (see below)

"Other" Explanation Academic Year: Monday - Friday, 8:00 AM - 4:00 PM<br />Summer: Monday - Friday, 8:00 AM - 4:00 PM

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County New York

Street Address University at Albany (The Graduate School)

City Albany

StateNY

Zip Code12203

Minimum Qualifications MINIMUM REQUIREMENTS:

Administrative Assistant 1, SG-11:

Successful completion of 52 weeks of service as an Administrative Assistant Trainee 2 and completion of the four core administrative support courses AND completion of the four elective administrative support courses, as designated by the agency OR

Reachable on an appropriate eligible list or eligible to transfer and successful completion of the four core administrative support courses AND completion of four elective administrative support courses, as designated by the agency. Proof of passing a keyboarding test will be required for those who have not previously served in a keyboarding title or have not yet taken a keyboarding test. OR

Have a current permanent appointment with 1 year of service as an Administrative Assistant 1 OR

Be a former state employee eligible for reinstatement consideration (previous permanent service in the Secretary 1 title eligible for reinstatement to the title of Administrative Assistant 1; previous permanent service in other qualifying titles requires completion of core and / or elective administrative competency coursework prior to appointment above Trainee level 1). Proof of passing a keyboarding test will be required for those who have not previously served in a keyboarding title or have not yet taken a keyboarding test.


Administrative Assistant Trainee Level 1, SG-8: 2 Year Traineeship leading to SG-11

Be a current state employee eligible to transfer to the grade 8 traineeship AND, if transferring from a non-keyboarding title, proof of passing a keyboarding test.


Administrative Assistant Trainee Level 2, SG-10: 1 Year Traineeship leading to SG-11

Successful completion of 52 weeks of service as an Administrative Assistant Trainee 1 AND completion of the four core administrative support courses; OR Reachable on an appropriate eligible list or eligible to transfer AND completion of the four core administrative support courses and, if transferring from a non-keyboarding title, proof of passing a keyboarding test.


May be filled from a mandatory reemployment list if one is in effect at the time of appointment.

Any applications received that do not meet the above requirements as described will be considered unqualified.

Duties Description Public Contact Services & Correspondence (40%)
• Provide front desk reception duties, including fielding/transferring calls, maintaining call records,
answering email inquiries, and greeting visitors
• Manage The Graduate School virtual office hours through Zoom
• Coordinate with the professional staff to efficiently and effectively respond to inquiries regarding
application deadlines and requirements, the application review process and missing materials, and initial
questions regarding graduate policies and procedures
• Maintain the Graduate School email Inbox in Slate and assign emails to students' records and distribute to
appropriate staff members for response
• Respond to international student questions and concerns, such as visa/study questions, immigration
documentation, and transcript and English proficiency requirements
• Assist in the training and development of Graduate Assistants that support front-end customer service
contact alongside this position
• Serve as a secondary supervisor to Graduate Assistants. Provide work and coordinate projects with
Graduate Assistants.
• Open and distribute mail and faxes

2. Application Processing & Records Maintenance (40%)
• Process new applications as they come into the office, including matching credentials to student files,
ensuring accuracy of information provided, uploading transcripts and additional application materials to the
correct student's file, and waiving of application requirements as determined by policies and procedures
• Make determinations regarding English proficiency waivers after reviewing transcripts and credentials
o If applicable, applying these proficiency waivers using Slate
• Continuous review of the Graduate School and Graduate Bulletin websites to monitor for updates and
necessary additions, including admission policies and procedures
• Assist in the process of ensuring applicants submit fmal transcripts and meet other Graduate School
admission requirements
o Check applications for proof of official transcripts showing an earned Bachelor's degree
o Add and remove holds from a student's PeopleSoft record depending on their transcript status
o Send out the notification to students and field responses
• Maintain paper and electronic files of materials received throughout a student's academic career, which
become a part of the student's permanent record at the institution
• Download application materials (such as transcripts and official test scores) from various institutions and
service providers using established logins and procedures regularly
• Upload Financial Aid Award letters for newly admitted students
• Update student records to ensure accuracy and add student subplans in PeopleSoft
• Run queries, draft correspondence, and prepare forms in Slate, as needed

3. Finance and Administration Support (20%)
• Maintain calendars for professional staff, arrange meetings, and prepare meeting materials.
• Run reports and keep detailed records of Marketplace transactions
• Direct inquiries and information requests to the appropriate units/staff
• Assist with compliance of equipment management policies by properly getting new equipment tagged
and discarding old equipment
• Coordinate with academic departments to keep an updated list of departmental contacts
• Manage the Graduate School shared calendar and assist in coordinating office coverage
• Manage submission of timesheets and track personnel expenses for Student Assistants hired through
Memoranda of Understanding (MOUs) by The Graduate School
• Assist in processing of student appointments and graduate funding awards in PeopleSoft

Additional Comments To apply for this position, go to the following link: https://albany.interviewexchange.com/jobofferdetails.jsp?JOBID=170304

Federal law and regulations require notice to all prospective employees regarding crimes that have occurred on campus in the current three year period. Please refer to the following website for the complete Annual Security Report (“Clery Report”): http://police.albany.edu/ASR.shtml

Some positions may require additional credentials or a background check to verify your identity.

Name Office of Human Resources

Telephone 518-437-4700

Fax 518-437-4731

Email Address classifiedjobs@albany.edu

Address

Street University at Albany

1400 Washington Avenue, UAB 300

City Albany

State NY

Zip Code 12222

 

Notes on ApplyingTo apply for this position, go to the following link: https://albany.interviewexchange.com/jobofferdetails.jsp?JOBID=170304

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