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Review Vacancy

Date Posted 11/29/23

Applications Due12/13/23

Vacancy ID145041

AgencyPeople With Developmental Disabilities, Office for

TitleRehabilitation Counselor 2 CNYDDSO

Occupational CategoryHealth Care, Human/Social Services

Salary Grade19

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $66527 to $84496 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%


Hours Per Week 40


From 8 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Onondaga

Street Address 187 Northern Concourse

City North Syracuse


Zip Code13212

Minimum Qualifications MINIMUM QUALIFICATIONS:

Currently a permanent Rehabilitation Counselor 2 or 70.1 Transfer Eligible within two grades as determined by Civil Service.

Promotion Qualifications: Simultaneous to this posting, the civil service list for Rehabilitation Counselor 2 may be canvassed. Consideration will be contingent upon reachability or eligibility in accordance with Civil Service Law. Management reserves the right to select either an eligible respondent to this posting or appoint from the Civil Service list.
One year of permanent service as a Rehabilitation Counselor 1.


• Ability to initiate and maintain productive working relationships with people served as well as a variety of staff throughout the DDSO, other State agencies, voluntary providers, families, community representatives.
• Skills in conflict management and problem solving. Possess meeting facilitation skills. Training/ presentation ability.
• Knowledge of DDSO policies and procedures and agency regulations, as well as applicable federal and state regulations.
• Demonstrate the capacity to function well independently, prioritize work assignments, and manage time and responsibilities.
• Demonstrated writing and verbal communication skills. Ability to communicate in a thorough, concise, accurate, and professional manner including knowledge/ability to utilize various computer programs. Ability to set up and maintain appropriate and useful monitoring/tracking systems.
• Ability to travel throughout the DDSO, other DDSOs and various community organizations within a reasonable amount of time.
• Possess acceptable time and attendance and work record (e-file).


• Serves as Quality Improvement (QI) Liaison to assigned teams: Consults with assigned teams and assists them in responding to Bureau of Program Certification (BPC) survey deficiencies. This includes Exit Analysis and Plans of Corrective Action.
• Tracks survey deficiencies and data including regulatory time frames to ensure deadlines are met.
• Analyze and trend data. Produce various written reports for Leadership and/or BOV.
• Serves as point person with Bureau of Program Certification pertaining to surveys and compliance issues for assigned teams.
• Acts as the Agency Liaison to make required regulatory notifications to Bureau of Program Certification and work with the team to gather necessary information.
• Conducts QI compliance reviews at residences and day program sites for assigned teams, shares findings regarding identified deficient practices and makes recommendations for improvement to ensure regulatory compliance.
• Demonstrates working knowledge of and provides technical assistance regarding regulations, policies, and procedures.
• Assists in the development of training materials and provides training to teams on QI topics, survey readiness, new initiatives, new/revised policies, or procedures, or other vulnerable areas.
• Participates in DDSOO Committees, policy development groups, and other work groups, as assigned to provide necessary guidance/oversight from QI perspective.
• Participates in the Human Rights Committee.
• Participates in workgroups to review new regulations, policies, and procedures upon promulgation and assists in training and implementation.
• Provides backup coverage for the other QI Liaisons which include notification, tracking, and follow-up for Notices of Violation and abatement of these deficient areas; tracking and follow-up for physical plant deficiencies; coverage for non-assigned teams for survey process and issues, follow up for problematic drills, etc.
• Assists in gathering and reviewing documents for audits, ensures documentation requirements are met.
• Assist State Operations teams with review of Monthly Summary Notes, as assigned.
• Provide assistance with Electronic Health Record initiatives, as assigned.


Additional Comments TITLE: Rehabilitation Counselor 2



SALARY: $66,527 - $84,496

NEGOTIATING UNIT: Professional, Scientific, & Technical (PEF)



LOCATION: Quality Improvement Department
187 Northern Concourse
North Syracuse, NY 13212

SHIFT/PASS DAYS: 8am - 4:30pm Monday - Friday
Pass days: Saturday & Sunday

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resources


Fax 315-473-6658

Email Address


Street 187 Northern Concourse

City North Syracuse

State NY

Zip Code 13212


Notes on ApplyingAPPLICATION PROCEDURE: Internal CNY DDSO candidates submit PRF-1 form with cover letter/resume. All others submit cover letter and resume by 12/13/2023 to:

Central New York DDSO
Attn: Human Resources
187 Northern Concourse
N. Syracuse, NY 13212
Fax: 315-473-6658

Please reference the above EOA # 23-346 in all correspondence.

Any questions regarding the duties of this position may be directed to: Jennah Turner, MHPES4 - Director of QI, 607-644-4133.

OPWDD is committed to creating and sustaining a culture of inclusion. We believe that we are most effective in managing and improving our service system with a diverse team of employees. With such a large workforce, we rely on the collective individual differences, life experiences, knowledge, self-expression, ideas, and talent that our employees bring to their work. This speaks to our culture and is a key part of our successes. As we continuously recruit people for our team, we welcome the unique contributions that applicants bring in terms of their education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation, and beliefs.
If you are employed by state government, you may be able to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). The PSLF Program forgives the remaining balance on Direct Loans after 120 qualifying monthly payments have been made under a qualifying repayment plan while working full-time for a qualifying employer. For more information on PSLF, please visit
Employees on long term leave can bid on positions but must be able to report to work within fourteen (14) days and be able to perform the essential functions of their positions with or without reasonable accommodation (RA). If an employee believes they need a reasonable accommodation, they should contact the NYS OPWDD Workforce and Talent Management Central Office (518) 473-4785 or Email at to obtain information and RA forms.

Please Note:
• For CSEA positions: Local Bidding Agreements will be honored.
• Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume/cover letter.
• In order to be eligible for appointment and to maintain employment, you cannot be listed as an excluded individual or entity on any of the Federal and/or State Medicaid and Medicare exclusion lists (or excluded from any other Federal or Federally assisted program). If you are appointed and subsequently listed as an excluded individual or entity on any of these lists (or excluded from any other Federal or Federally assisted program), you may be terminated from your employment.
• OPWDD is an Equal Opportunity/Affirmative Action Employer.

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