40 North Pearl Street
Minimum Qualifications Temporary Assistance Specialist 1 (SG-18), Temporary Assistance Specialist Trainee 1 (NS=SG-13), Temporary Assistance Specialist Trainee 2 (NS= SG-14)
Eligible for a lateral transfer or eligible for transfer under Section 70.1 of the Civil Service Law by having one year of permanent competitive service in an appropriate title. Information regarding transfer eligibility is available on the Civil Service Career Mobility Office website at https://careermobilityoffice.cs.ny.gov/cmo/gotit/.
Please note: Titles which require special qualifications must also meet the following criteria:
Bachelor's or higher degree; AND two years of professional experience performing one or more of the following:
• Administering temporary assistance programs and initiatives to assess applicant/recipient needs, determine eligibility and/or provide services or benefits to low-income individuals or families. Such initiatives may include, but are not limited to, the development of systems applications for determining eligibility and benefit levels for temporary assistance programs;
• Planning, implementing, assessing, monitoring and/or evaluating programs to deliver effective temporary assistance and/or workforce development/training programs to unemployed, underemployed, low income or disabled individuals;
• Managing contracts and related budgets for workforce development/training and/or temporary assistance programs, including contract development, negotiation and execution, and fiscal management, monitoring or program review; and
• Planning, developing, managing, or administering programs that provide care and service to adults, children, and/or families in need of assistance, including childcare, foster care, medical assistance and adult residential care, aid to the refugee and/or immigrant population, or child and adult protective care.
Note: experience limited to clerical screening of applications, data entry, distribution of forms/brochures to prospective social services applicants, administrative duties in support of temporary assistance programs and any function in which the major responsibility of the position does NOT entail the direct planning, oversight, or provision of assistance is not considered qualifying. In addition, experience in staff development activities internal to an organization or auditing of employment and training programs, is NOT qualifying experience for this examination.
Temporary Assistance Programs are: Family Assistance (FA), Jobs Program, Safety Net Assistance, Supplemental Security Income (SSI), SSI State Supplement Program, Emergency Assistance to Families or Adults (EAF,EAA), Supplemental Nutrition Assistance Program (SNAP, formerly known as Food Stamps), Employment Services for Recipients of Public Assistance or SNAP, and Energy Assistance.
55 b/c: This position is eligible for 55b/c appointment, and candidates with 55b/c eligibility are encouraged to apply. To be eligible for a 55b/c appointment, candidate must be currently enrolled in the Civil Service 55b/c program and possess a bachelor’s degree or higher. For appointment to the Temporary Assistance Specialist 1, G-18, candidates must also meet the qualifications listed above. Information about the 55b/c program can be found here: https://www.cs.ny.gov/rp55/
Reachable on the appropriate eligible list in Albany.
Duties Description This position is located within the Electronic Benefit Transfer (EBT) Bureau, in the Employment and Income Support Programs (EISP) area. This position will be supervised by a Temporary Assistance Specialist 2 G-23.
A summary of the primary activities the Temporary Assistance Specialist 1 G-18 will be performing include, but are not limited to:
• Assist the EBT Bureau in the overall program operation of current EBT and Client Benefit Identification Card (CBIC) systems and services, including system design enhancements, documentation, modifications, and upgrades;
• Assist in the maintenance in all areas of the EBT Administrative System Electronic Payment Processing and Information Control (EPPIC). Add/remove/update users; monitor and track user activity for audit purposes;
• Respond and provide technical support to EBT clients, Retailers, Vendors, Districts, and OTDA staff concerning inquiries and issues related to EBT and CBIC Administration Systems, policies and procedures;
• Prepare written communication, compile necessary documentation and reports for, but not limited to, litigation, Freedom of Information Law (FOIL) requests, Fair Hearing requests, Agency Audits, system outages, ad hoc reports, budget preparations, studies or evaluations; and
• Assist in the updating of State EBT and CBIC user, system and procedure guides as required.
Additional Comments A full-time permanent appointment will be made. If certified by Civil Service, mandatory reemployment list candidates must be considered first for appointment to this title.
Salary for Trainee 1 starts at $47,925
Salary for Trainee 2 starts at $50,678
Interested applicants should send an email to email@example.com and reference posting #23269A. DO NOT REFERENCE THE VACANCY ID NUMBER.
Veterans may be entitled to additional compensation if this position is filled via a traineeship. Applicants should identify themselves as a Veteran if this applies to you.
Some positions may require additional credentials or a background check to verify your identity.
Notes on ApplyingTo apply, please send a cover letter and resume. Include a current, Civil Service title and grade level and clearly state how you meet the minimum qualifications.
You may be required to provide acceptable proof of education, experience, credential and/or license to demonstrate that you meet the minimum qualifications for appointment to this position.
Applicants will be required to prove their eligibility for employment based upon acceptance of a position in accordance with the Immigration Reform and Control Act of 1986.
If you are a retiree currently receiving benefits, indicate this and the name of the retirement system in your response.
In accordance with state law, Governor’s Executive Order No. 6 and Section 504 of the Federal Rehabilitation Act of 1973, as amended, the NYS Office of Temporary and Disability Assistance does not discriminate against disabled individuals. If you are disabled and require reasonable accommodation at the time of the interview, please contact OTDA's designee for reasonable accommodation at (518) 474-7284.