Minimum Qualifications Eligible List: Candidates must be reachable for appointment on Current Civil Service Eligible List for this title.
Transfer: Candidates must have one year of permanent competitive or 55-b/c status in the posted title and be eligible for lateral transfer; OR be eligible to transfer via Section 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades.
Duties Description The Project Manager 3 will be responsible for developing DQI’s project management office within the Division (in collaboration with DQI Leadership), liaison with OPWDD’s Enterprise Project Management Office, and working with DQI’s Leadership Team and all applicable DQI Subject Matter Experts (SMEs) to ensure integration, collaboration, teamwork; and effective and efficient project management and operations for assigned projects and activities.
The Project Manager 3 is expected to have working knowledge of the Project Management Institute Working Body of Knowledge (PMBOK), all phases of the project management process, best practice tools and methods and understand how to select the methods and tools best suited to the type of projects and activities assigned. Excellent organizational, written and verbal communication skills, facilitation and teamwork, and management/supervision skills. Comfortable working with all levels of organizational hierarchy to facilitate and obtain status updates, track task completion, and overall management of projects.
Project Management Professional (PMP) certification is preferred. Knowledge of quality improvement tools and methods and OPWDD’s service system preferred. Flexibility and comfort in fast paced environment where priorities and approaches to projects and activities may change within project management cycle. Intellectual curiosity and willingness to research and learn DQI’s functions, goals and objectives to apply as applicable to ongoing work activities. Willingness to jump in and support the team in getting time sensitive work accomplished.
Primary duties and responsibilities include but is not limited to the following:
• Develop DQI’s Project Management operational functions, responsibilities, and infrastructure in collaboration with DQI Leadership and OPWDD’s enterprise Project Management Office and other experts that should be consulted to ensure consistency with OPWDD project management and portfolio management practices.
• Supervise Project Management 2s and 1s and organize the team for maximum efficiency and effectiveness.
• Develop, update, maintain and report on DQI’s Project Portfolio in accordance with best practices for portfolio management, OPWDD expectations, and DQI leadership direction. This includes extensive teamwork and collaboration within DQI and cross-divisionally within OPWDD.
• Independently oversee multiple projects and/or assist higher level staff in managing all areas/phases of projects. Includes the planning, organizing and overseeing projects from start to finish. Develop project scope and documentation identifying project goals, objectives, tasks, etc.; ensure accurate meeting summaries, workplans and timelines, action item follow-up, status reporting and use of various electronic platforms such as Microsoft Teams, Share Point, Microsoft Project, Excel, etc. Communication with project team and stakeholders, manage risks and issues, and monitor progress to ensure that the project stays on task. Evaluate the project’s success in collaboration with team and identify areas for improvement in future projects.
• Develop detailed scope statements, and document project requirements for complex projects by eliciting goals, information needs, and priorities from end users, subject matter experts and others. Balance resource alternatives and potential solutions, develop project schedule including identifying and scheduling project deliverables, milestones and required tasks using electronic software that can be shared collaboratively across the project team; document and present resource needs to DQI leadership and coordinate project activities across DQI units and OPWDD divisions as needed/applicable. May manage project budgets.
• Design and implement quality metrics to analyze project performance, develop project communication plan; compile detailed project reports and communicate project status to leadership/management and others as applicable.
• Learn and apply knowledge of DQI’s operations and the various functions and responsibilities of DQI to effectively manage and implement projects and activities which may include but is not limited to: Incident Management, Mortality Review, Program Certification, Continuous Quality Improvement Unit functions, etc.
• Manage DQI’s responsibilities related to HCBS Waiver performance measure reporting which involves cross unit/cross divisional information gathering and compiling applicable documents.
• Provide training and coaching for internal and external staff on project management and related topics.
• Participate in and/or facilitate internal and external work group meetings.
• Other duties as assigned.
*Telecommuting and office location will be discussed at the time of the interview. Possible office locations include:
Albany-44 Holland Ave, Albany
Schenectady-500 Balltown Rd, Schenectady
Additional Comments • The Office for People With Developmental Disabilities (OPWDD) and it's Division of Quality Improvement is committed to creating and sustaining a culture of inclusion. We believe that we are most effective in managing and improving our service system with a diverse team of employees. With such a large workforce, we rely on the collective individual differences, life experiences, knowledge, self-expression, ideas and talent that our employees bring to their work. This speaks to our culture, and is a key part of our successes. As we continuously recruit people for our team, we welcome the unique contributions that applicants bring in terms of their education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.
• Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume/cover letter.
• In order to be eligible for appointment and to maintain employment, you cannot be listed as an excluded individual or entity on any of the Federal and/or State Medicaid and Medicare exclusion lists (or excluded from any other Federal or Federally assisted program). If you are appointed and subsequently listed as an excluded individual or entity on any of these lists (or excluded from any other Federal or Federally assisted program), you may be terminated from your employment.
• OPWDD is an Equal Opportunity/Affirmative Action Employer.
Some positions may require additional credentials or a background check to verify your identity.