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Review Vacancy

Date Posted 12/01/23

Applications Due12/11/23

Vacancy ID145230

AgencyInformation Technology Services, Office of

TitleInformation Technology Specialist 2, Ref. #6745

Occupational CategoryI.T. Engineering, Sciences

Salary GradeNS

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $30.22 to $38.43 Hourly

Employment Type Full-Time

Appointment Type Temporary

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5


From 8 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? Yes

Telecommuting allowed? Yes

County Albany

Street Address 50 Wolf Road, Floor 3, Albany

OR NYC or other locations statewide

City TBD


Zip Code00000

Minimum Qualifications Either 1. a bachelor's or higher-level degree including or supplemented by 15 semester credit hours in computer science;

Or 2. a bachelor's or higher-level degree in any field AND one year of experience in information technology;

Or 3. 60 semester credit hours including or supplemented by 15 semester credit hours in computer science AND one year of experience in information technology;

Or 4. two years of experience in information technology.

Duties Description Under the direction of the Information Technology Specialist 3, SG-23, within the Chief Technology Office/Innovation and Engineering Services/Web Platform section’s WebNY Web Platform Services unit, the Information Technology Specialist 2, SG-18, will be responsible for developing and delivering usable, functionally accessible, responsively designed websites, compliant with New York State standards and best practices, and built on Drupal CMS.

Specific duties include, but are not limited to:
• Perform Quality Assurance testing on Jira stories for web development sprints.
• Gather web requirements, design specifications, and document in Jira Stories.
• Complete pre-launch and periodic post-launch website reviews.
• Perform QA testing of all website development and updates to fulfill ITSM service requests.
• Complete a variety of Drupal site builder tasks, including configuring menus, taxonomy, uploading documents, establishing entity references, and page creation,
• Complete content migrations from legacy systems to Drupal websites.
• Conducted content analysis, established requirements, and document functionality requests
• Complete operational support and maintenance for Drupal and HTML websites.
• Utilize ITSM to manage incoming work requests and thoroughly document development work.
• Provide excellent customer service skills, including promptly responding to assigned tickets and communicating with requestors on the status of tickets.
• Complete Site Improve administration, including adding or removing websites and user accounts.
• Generate a variety of Site Improve reports to aid in the site-building process.
• Create Site Improve custom reports and dashboards as requested.
• Review and analyze the weekly security vulnerabilities report.
• Provide remediation of security vulnerabilities recommendations.
• Prepare security vulnerability PowerPoint slides for the weekly work status meeting.
• Complete testing and ensure websites meet the ITS Accessibility policy.

Additional Comments NYS is an equal opportunity employer.

We are also recruiting for this role in NYC.

Some positions may require fingerprinting and background checks.

Benefits of Working for NYS
Generous benefits package, worth 65% of salary, including:
Holiday & Paid Time Off
• Thirteen (13) paid holidays annually
• Up to Thirteen (13) days of paid vacation leave annually
• Up to Five (5) days of paid personal leave annually
• Up to Thirteen (13) days of paid sick leave annually for PEF
• Up to three (3) days of professional leave annually to participate in professional development

Health Care Benefits
• Eligible employees and dependents can pick from a variety of affordable health insurance programs
• Family dental and vision benefits at no additional cost

Additional Benefits
• Up to 50% telecommuting
• New York State Employees’ Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• And many more.

Some positions may require additional credentials or a background check to verify your identity.

Name Erzsebet Fazekas

Telephone 518-473-0398

Fax 518 402-4924

Email Address


Street Office of Information Technology Services, Human Resources Management

Swan Street Building, Core 4, Floor 1

City Albany

State NY

Zip Code 12220


Notes on ApplyingPlease submit a resume and cover letter and indicate that you are applying for Information Technology Specialist 2, Ref. #6745, and include the Vacancy ID of this posting in your subject line. Please specify in your cover letter how you meet the minimum qualifications.

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