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Review Vacancy

Date Posted 12/01/23

Applications Due12/15/23

Vacancy ID145237

AgencyAttorney General, Office of the

TitleManager Information Technology Services 1

Occupational CategoryI.T. Engineering, Sciences

Salary Grade27

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $100761 to $124107 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 10%

Workweek Mon-Fri

Hours Per Week 37.5


From 8:30 AM

To 5 PM

Flextime allowed? Yes

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address 10 British American Blvd

City Latham


Zip Code12110

Minimum Qualifications Reachable on the current eligible list for this title OR one year of permanent competitive service as MIS 1, SG-27 OR in a position at the SG-25 level or above deemed administrative under Section 52.6 of the Civil Service Law or in a title designated appropriate for Section 70.1 transfer of the Civil Service Law.

• Knowledge of programming languages and frameworks such as JavaScript, Siebel script, SQL, XML/HTML/CSS, JSON, React.js.
• Advanced Testing and Debugging skills.
• Awareness of data security best practices and compliance regulations (e.g., GDPR, HIPAA) relevant to case data
• Maintenance of production websites and applications.
• Exceptional Communication Skills.
• Supervisory experience, including coaching and training subordinate staff to transfer knowledge and skills to all levels.
• Strong organizational skills to juggle multiple tasks within the constraints of timelines.
• Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse technologies and techniques.
• Create and present findings, solutions, and demos to audiences, including senior executives and stakeholders.
• A commitment to staying current with industry trends, best practices, and emerging technologies.
• 5 years of Experience with Managing and Developing the Siebel Platform and
• 5 years of Experience managing and building Enterprise Applications and proficiency with one or multiple programming languages, application architectures, API management, Integrations and testing practices.
• 5 years of Experience with managing teams of 10 or more team members.
• A degree in a related field such as computer science, information technology or a similar discipline


• 5 years of Experience with Managing Enterprise Case Management Systems and
• A degree in a related field such as computer science, information technology or a similar discipline
• 5 years of Experience managing and building Enterprise Applications and proficiency with one or multiple programming languages, application architectures, API management, Integrations and testing practices.

The ideal candidate will possess:

• Experience with Case Matter/Management Systems.
• Experience with Siebel CRM on-premise and/or cloud environments.
• Experience with hands-on technical design, solution architectures, architecture roadmaps, proofs-of-concept, and development tasks as required in support of current and new projects.
• Excellent presentation skills.
• Experience guiding team development efforts towards successful project delivery.
• Experience in designing, developing, and testing Enterprise applications.

Duties Description The Office of the NYS Attorney General (OAG) is seeking a Manager of Information Technology Services 1 to lead our Enterprise Case Management System team within the Enterprise Applications Section of the Information Technology Bureau. The incumbent will work with the Director of Enterprise Applications to develop procedures and best practices for the development unit.

Duties include, but are not limited to:

• Act as the Technical lead and point of contact for NYMatters (Enterprise Case Management using Siebel + Oracle cloud DB infrastructure).
• Act as the Application lead for all OAG initiatives, including but not limited to Application Modernization and Content Management Initiative.
• Manage OAG’s current and future Reporting Environment, including but not limited to OBIEE.
• Work closely with the unit director to provide weekly team status reports.
• Write well-designed, testable, efficient code using best software development practices.
• Work with Business Analysts to gather and refine specifications and requirements based on technical needs.
• Design, develop & and build web-based applications utilizing various tools and technologies, including but not limited to Siebel.
• Performance testing and remediation of business applications.
• Accessibility testing and remediation of applications and websites.
• Collaborate with the project leads to estimate the delivery timelines, estimate resourcing needs, and identify risks & issues upfront.
• Supervise subordinate staff, including contract employees.

Additional Comments As an employee of the OAG, you will join a team of dedicated individuals who work to serve the people of our State through a wide variety of occupations. We offer a comprehensive New York State benefits package, including paid leave, health, dental, vision and retirement benefits, and family-friendly policies. Additionally, the OAG offers a robust Workplace Flexibilities Program with multiple options for employees, including telecommuting (up to two days per week) and alternative work schedules.

Candidates from diverse backgrounds are encouraged to apply.
The OAG is an equal opportunity employer and is committed to workplace diversity.

For more information about the OAG, please visit our website:

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resources Management Bureau

Telephone 5187762500


Email Address


Street Office of the Attorney General, Human Resources Managment Bureau

The Capitol

City Albany

State NY

Zip Code 12224


Notes on ApplyingApplications are being accepted via email. To apply, please submit a cover letter and resume to Please include Vacancy ID: 145237 in the subject of your email.

Please be advised that applications will be accepted on a rolling basis. Therefore, you are encouraged to submit your resume as soon as possible.

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