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Review Vacancy

Date Posted 12/04/23

Applications Due12/15/23

Vacancy ID145386

AgencyInformation Technology Services, Office of

TitleSupervising Computer Operator - Ref #5296 (Provisional and Permanent Opportunities)

Occupational CategoryI.T. Engineering, Sciences

Salary Grade18

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $63108 to $80248 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Other (see below)

"Other" Explanation Please see Additional Comments for details on work schedule.

Hours Per Week 37.5

Workday

From 12 AM

To 12 AM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address Swan St. Bldg, Core 4, Flr 2b

City Albany

StateNY

Zip Code12220

Minimum Qualifications Minimum Qualifications Required for Appointment:
Open to NYS employees with one year of permanent competitive service as Supervising Computer Operator.

OR
Minimum Qualification for 52.7 Non-Competitive Promotion:
If there are no more than three qualified candidates in the promotion field within this agency for this position, the agency will request approval from the Department of Civil Service to fill this position via a noncompetitive promotion (NCP) examination, pursuant to Section 52.7 of the Civil Service Law. In order to be eligible for a NCP, candidates must be a current New York Office of IT Services employee in the direct promotion field with one year or more permanent, contingent-permanent, or 55b/c status as a Senior Computer Operator.


OR
Minimum Qualification for Provisional pending exam appointment:
Open to NYS employees with three months of permanent competitive or 55-b/55-c service as Senior Computer Operator.

If a candidate is appointed provisionally, he or she must take the next Civil Service examination given for the job title, pass it, and be reachable for appointment on the resulting eligible list. If a provisionally appointed employee is either not successful on the examination or passes the examination but is not reachable on the resulting eligible list, the provisionally appointed candidate generally will not be allowed to remain in the position.

Non-Competitive Promotion (NCP): If there are no more than three qualified candidates in the direct line promotion field for this position, the agency may request approval from the Department of Civil Service to fill this position via a Non-Competitive Promotion (NCP) examination, pursuant to Section 52.7 of Civil Service Law. In order to be eligible for a NCP, candidates must have one year of permanent, competitive service in a Senior Computer Operator, G-14 title.

Preferred Qualifications:

• Operational experience and expertise with an IBM mainframe and/or Unisys operating system and associated peripheral equipment, and/or expertise with scheduling batch work using automated batch scheduling systems

• Ability to resolve problems by developing solutions and implementing improvements to processes

• Good oral and written communication skills

• Strong leadership skills

• Supervisory experience

• Ability to maintain an effective working environment with managers, customers, and co-workers

Duties Description Under the direction of the Information Technology Specialist 4 (Operations), SG-25, within the Chief Technology Office/Data Center Services, the position will be responsible for providing 24 X7 service to our customer agencies in Console and Print Operations in an IBM mainframe, Unisys A series, Unisys 2200 series, and/or open systems environment. Specific duties include, but are not limited to, the following:
• Operates and monitors mainframe systems and the support products running on them.
• Operates and monitors Open Systems servers and the support products running on them.
• Resolves and/or escalates hardware problems following established procedures.
• Manages data center resources to provide acceptable service in mission-critical environment.
• Operates high speed laser print equipment to meet established deadlines with ITS Customer agencies.
• Performs the full range of supervisory responsibilities.
• May act as lead staff on special projects, including procedure-writing and documentation maintenance.
Assignment to Console and Print Operations will include a restriction on playing Lottery games.
Due to the secure nature of the work at the Data Center, candidates will be required to undergo a special background check.
Some travel to the other Data Center Sites may be needed for site coverage and for escort duty of non-authorized visitors.
More information on shift, lottery restrictions, and background checks will be discussed at the time of interview.


Additional Comments Positions will be filled at the Swan Street Data Center on one of the shifts listed below:

DAY: 1st Shift, Mon-Fri 7am - 3:15pm
EVENING: 2nd Shift, Mon-Fri 3pm - 11:15pm
NIGHT: 3rd Shift Mon-Fri 11pm - 7:15am
NIGHT and WEEKEND: 3rd Shift Sun-Thurs 11pm - 7:15am
WEEKEND DAY: 4th Shift Fri-Sun 7am - 8pm
WEEKEND NIGHT: 5th Shift Fri-Sun 7pm - 8am

Assignment will include a restriction on playing Lottery games.

Due to the secure nature of the work at the Data Center, candidates will be required to undergo a special background check.

Some positions may require fingerprinting.

Some travel to the other Data Center Sites may be needed for site coverage and for escort duty of non-authorized visitors

More information on shift, lottery restrictions and background checks will be discussed at the time of interview.

Some positions may require additional credentials or a background check to verify your identity.

Some positions may require additional credentials or a background check to verify your identity.

Name R. Spring

Telephone 518-474-4440

Fax 518-402-4924

Email Address PostingResponses@its.ny.gov

Address

Street NYS Office of Information Technology Services

Swan St Building, Core 4

City Albany

State NY

Zip Code 12220

 

Notes on ApplyingTo apply for this position, please send a cover letter and resume to the postingresponses@its.ny.gov indicating that you are applying for Supervising Computer Operator, Ref #5296. Please clearly indicate how you qualify for this position. Your Social Security number may be required to confirm eligibility.

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