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Review Vacancy

Date Posted 12/06/23

Applications Due12/11/23

Vacancy ID145517

AgencyTeachers' Retirement System

TitleTeachers' Retirement Examiner 1

Occupational CategoryOther Professional Careers

Salary Grade12

Bargaining UnitCSEA Local 658 (NYS Teachers’ Retirement System)

Salary RangeFrom $48618 to $60717 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5


From 8 AM

To 4 PM

Flextime allowed? Yes

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address 10 Corporate Woods Drive

City Albany


Zip Code12211

Minimum Qualifications EITHER 1) Reachable on the Civil Service eligible list; OR 2) Eligible for reassignment by virtue of having permanent competitive service as a Teachers’ Retirement Examiner 1 (SG-12); OR 3) Eligible for transfer under the provisions of the Civil Service Law by virtue of having one year of permanent competitive service in an appropriate title.

Preferred Qualifications:
-Commitment to providing exceptional customer service
-Excellent communication skills
-Excellent interpersonal skills
-Dedication and commitment to continuous learning
-Willingness to be flexible and open-minded, and participate in process improvement

Duties Description The Member Relations Division is seeking to fill a total of 12 vacancies. The vacancies are in the Member Benefits and Member and Employer Services departments.

The Teachers’ Retirement Examiner 1 position is responsible for working with active members, retirees, employers and other retirement systems to process various services, issues and maintain loans; work with System employers on the reporting of service and salary information, as well as process retirement data. Additionally, they are responsible for communication with members and retirees and for the accuracy of the data used to calculate benefits in accordance with Education Law and the System’s rules and regulations.

Under the direction of a Teachers’ Retirement Examiner 2 (SG-15) the examiner may be responsible for any of the following duties, depending on the unit they are assigned to:

Strong understanding of the Education laws that dictate our process as well as the Rules and Regulations.
Provide positive customer service.
Adhere to policy and all legal requirements for benefit processing.
Review of membership applications, enrollment into our system and determining membership eligibility.
A significant amount of customer contact is required, both via phone and written communication with members, employers, other retirement systems and internal staff.
Evaluate monthly employer reports.
Processing loan applications and payments from members and employers
Perform calculations of service and salary
Review of employers Collective Bargaining agreements for reportability
Adjustments to members service/salary/contributions
Maintaining proper documentation in member and employer files
Evaluate member’s service and salary at the time of retirement for accuracy.
Process service request for prior and military service including evaluating historic payroll records.
Process both transfer in and transfer out requests including corresponding with other retirement systems.
Determine eligibility for service retirement benefits, disability benefits and/or post-retirement death benefits.
Perform benefits calculations and research activity required to determine proper service credit.
Processing manual calculations for special types of retirement files
Processing of domestic relations order in conjunction with retirement processing.
Contact beneficiaries for overpayment of benefits upon death.
Acquire and document appropriate detail for all transactions.
Review imaged record of members and employers.
Accurate payment of death benefits for both active members as well as retired members
Supervision of Office Assistants 1 & 2 in reviewing their calculations and assist them on procedure.
May be deployed to other units within the Member Relations division, based on business need.
Salary Grade

Additional Comments NYSTRS is an equal opportunity employer. We are committed to fostering an inclusive environment where diversity is valued and recognized as a source of strength and enrichment. We seek to attract talented people from a diverse range of backgrounds and cultures and encourage women, people of color, LGBTQ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

All applications to NYSTRS should be done via our website. NYSTRS will never ask you to submit private information via email or direct you to submit private information to another site as part of our recruitment process.
You must apply directly to the posting on our applicant portal in order to be in consideration for the position. The link to the application is:

Some positions may require additional credentials or a background check to verify your identity.

Name Christine DiPierno

Telephone 518/447-2906

Fax N/A

Email Address


Street 10 Corporate Woods Drive

City Albany

State NY

Zip Code 12211


Notes on ApplyingYou must apply directly to the posting on our applicant portal in order to be in consideration for the position. The link to the application is:

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