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Review Vacancy

Date Posted 12/06/23

Applications Due12/20/23

Vacancy ID145546

AgencyState Comptroller, Office of the

TitleBusiness Systems Analyst 2 – Item 00279

Occupational CategoryOther Professional Careers

Salary Grade23

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $81705 to $103350 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 10%

Workweek Mon-Fri

Hours Per Week 37.5


From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address Office of the New York State Comptroller

110 State Street

City Albany


Zip Code12236

Minimum Qualifications You must be currently reachable on the appropriate eligible list for this title, eligible under the 55 b/c program, or eligible to transfer to this title under Section 70.1 or 52.6 of the Civil Service Law.

For 70.1 or 52.6 transfer to a Business Systems Analyst 2, salary grade (SG)-23, you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-21 or above.

To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (

Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.

This position may be designated 55 b/c and is subject to verification of applicant eligibility.
For more information on this program, please visit the NYS Department of Civil Service website, 55b/c Recruitment Resources Center (

Duties Description • Lead, organize and facilitate enterprise or division-specific requirements elicitation sessions for IT projects, ensuring stakeholder needs are adequately captured and thoroughly understood.
• Participate in the development of process, data, and object-oriented models to foster a clear understanding of business requirements.
• Decompose high-level business and user requirements to create detailed functional requirements for use by business unit and/or IT implementation and development.
• Verify and validate requirements throughout the business analysis process.
• Perform business analysis intelligence activities including, but not limited to, data mining to extract data for forecasting, assessing service delivery metrics, and providing data to management.
• Create business analysis plans, manage product scopes, and estimate and decompose business analysis activities/work efforts.
• Develop business engagement to identify the current state and objectives and analyze/prioritize business issue(s)/need(s).
• Meet with key project stakeholders and end users to identify, understand, and document business and technical processes and/or requirements.
• Assess proposed solutions to determine which fit the business need, identifying gaps, and determining necessary workarounds and/or changes.
• Coordinate with stakeholders, vendors, and other partners to successfully deliver product(s).
• Assist with establishing and maintaining business analysis methodologies.
• Assist with the development of consistent approaches and best practices for business analysis.
• Promote the use of business analysis and business process improvement.
• Participate in the OSC Business Analysis Community of Practice and external Business Analysis professional groups.
• Engage in professional development activities including, but not limited to, attending meetings, professional seminars, webinars, and standard classroom instruction.
• Assist with tasks related to the centralized Business Analysis Center of Excellence (BACOE).
• Assist with IT Governance committee activities, recording action items, outcomes, etc.
• Lead business analysis training activities.
• Serve as the lead instructor for OSC's Future Forward Internship Academy (FFIA) program Business Analysis Track V training course.
• Develop and deliver business analysis content for brown bag sessions, customized/specialized business analysis A-la carte training, OSC’s Employee Development Week (EDW) business analysis training, and Community of Practices (COP) presentations.
• Lead, organize and conduct business process improvement and/or consulting engagements.
• Collaborate with stakeholders to support existing business processes and systems components.
• Document and categorize existing business processes, as well as create new process and/or value stream models.
• Support the understanding of the "as-is" state and development of a "to-be" process.
• Collaborate with the Chief Information Office (CIO), operational bureaus, and staff to design and implement solutions to maintain or improve existing functionality.
• Work with stakeholders to determine the capacity fits and gaps of existing or proposed system components.
• Facilitate cost/benefit analysis activities.
• Collaborate with CIO, operational bureaus, and staff to facilitate, coordinate and complete the analysis phase of the system development life cycle activities.
• Facilitate the elicitation, documentation and tracking of new business requirements.
• Provide guidance and direction during the development of user and system requirements for the future state.
• Manage all phases of medium and large business analysis projects.
• Evaluate staff performance and productivity.
• Ensure proper adherence to time and attendance rules.
• Develop and manage training plans for subordinate staff, monitoring progress to ensure that predetermined goals/objectives are met.
• Assist with training staff.
• Manage/allocate daily workload, identify daily priorities, and assign work.
• Review system documentation and business requirements documents prepared by staff.
• Establish timetables for completion of projects.
• Communicate business process and system requirements to IT staff, program staff, and other stakeholders.

Additional Comments Knowledge, Skills and Abilities:

• Demonstrated passion for business analysis.
• Demonstrated experience using recognized business analysis elicitation techniques to gather requirements and determine required operational services from business users.
• Demonstrated experience using recognized business analysis methodologies to design solutions aimed at improvements by elevating the efficiency and effectiveness of the business processes.
• Strong facilitation and organizational skills.
• Strong analytical and problem-solving skills.
• Strong written and verbal communication skills with an ability to express complex information and concepts to project sponsors, managers, technical staff, consultants/contractors, and agency users.
• Demonstrated ability to work well in a team environment.
• Strong knowledge of business analysis techniques and tools.
• Strong troubleshooting, problem solving and organizational skills.
• Strong understanding of project management and requirements lifecycles.
• Ability to manage multiple priorities.
• Demonstrated ability to work with others to analyze problems quickly and develop the best solutions options.
• Demonstrated ability to be flexible and adapt to change.
• Works well in a collaborative, team-oriented environment with diverse assignments.
• Experience with business analysis training, membership/participation in the International Institute of Business Analysis and professional communities of practice.

Some positions may require additional credentials or a background check to verify your identity.

Name Erin M. Zielinski

Telephone (518) 474-1924

Fax (518) 486-6723

Email Address


Street Office of Human Resources

110 State Street, 12th Floor

City Albany

State NY

Zip Code 12236


Notes on ApplyingSubmit a clear, concise cover letter and resume stating how you meet the above minimum qualifications to, no later than December 20, 2023. Documents must be sent as unlocked and accessible attachments.

Reference Item #00279 - EMZ in the subject line of your email and on your cover letter for proper routing.

If you have questions about this vacancy, please contact this Division representative:
Division contact: Jamie Bess

When responding, please include the reference number from this section only. The StateJobsNY website Vacancy ID # should not be included.

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