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Review Vacancy

Date Posted 02/02/24

Applications Due08/01/24

Vacancy ID150081


AgencyUniversity at Buffalo

TitleC240011 - Office Assistant 1 - Residential Facilities

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade06

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $34152 to $34152 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5


From 8:30 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Erie

Street Address xxx

City Buffalo


Zip Code14214

Minimum Qualifications Minimum Qualifications:
Transfer Eligibility Requirement: You must have a current permanent appointment with a minimum of 1 year of service in a position of the same title or transferable title.

Reassignment Requirement: You must hold the same title at the University at Buffalo.

Reinstatement Requirement: You must be a former state employee to request reinstatement to the title that was held (or transferable title).


A completed application is required for this position. If you receive a canvass letter, DO NOT APPLY for this position. You must apply to the web address provided on your canvass letter.

Departmental Operating Needs:
• Serve as a highly visible, first point of contact for visitors, customers, vendors and stakeholders

Duties Description Position Summary:
The University at Buffalo (UB) Office of Residential Facilities (UBRF) is seeking a candidate to fill an Office Assistant 1 position in the Customer Service branch of its Administrative Services unit. In this role, you will be responsible for supporting and sustaining a world-class customer service program through exceptional personal interactions, application of advanced computer skills, and providing consistent attention to detail.

As the Office Assistant 1, your responsibilities include:
• Provide expert customer service in support of the UBRF Residential Maintenance Services and Residential Custodial Services units
• Handle general receptionist duties to include answering calls for maintenance and custodial support requests
• Receive and process inventory orders
• Schedule and organize critical meetings
• Support our incredible team of facilities professionals
• Interact with students, parents, departmental and University staff, as well as outside contractors and vendors.

The successful candidate will have the ability to provide technical, administrative, management, and strong customer service support in an innovative and dynamic work environment.

Outstanding Benefits Package
Working at UB comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also focus on creating and sustaining a healthy mix of work, personal and academic pursuit – all in an effort to support your work-life effectiveness. We support your growth and development through our career coaching and training department and we qualify as a public service loan forgiveness organization. Learn more about our benefits website.

About the Office of Residential Facilities
The UB Office of Residential Facilities (UBRF) reports to the Department of Housing Operations and is a dynamic unit within UB dedicated to delivering the best living and learning environments by designing, building, and operating safe, clean, functional, and sustainable facilities that serve as the bedrock of academic success at UB. Responsible for managing 117 buildings totaling 2.5 million square feet, UBRF serves as the backbone of campus housing, accommodating approximately 8,000 UB students annually.

About Student Life
The Department of Housing Operations falls under the UB Division of Student Life. As an employee of Student Life, you will join service professionals, all driven by one shared set of values designed to help ensure students’ well-being, create a safe and supportive environment, and promote student success. In Student Life, growth is a shared passion. We aim for excellence, thinking big and going bold. We pursue our goals tenaciously while stewarding the student experience. We build communities and advance diversity in all forms. We encourage discovery and celebrate success.

University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.

Additional Comments Additional Information:
University at Buffalo is an affirmative action/equal opportunity employer and in keeping with our commitment, encourages women, minorities, persons with disabilities and veterans to apply.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at

Some positions may require additional credentials or a background check to verify your identity.

Name Jillian Battaglia

Telephone 716-645-3048

Fax xxx

Email Address


Street xxx

City Buffalo

State NY

Zip Code 14214


Notes on ApplyingApplications for this position will only be accepted online. To apply, please visit:

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