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Review Vacancy

Date Posted 02/14/24

Applications Due03/22/24

Vacancy ID151129


AgencyHealth, Department of

TitleAdministrative Assistant 1 - 87739 ( NY HELPS )

Occupational CategoryOther Professional Careers

Salary Grade11

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $38073 to $55093 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 5%

Workweek Mon-Fri

Hours Per Week 37.5


From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? Yes

Telecommuting allowed? Yes

County Albany

Street Address Division of Program Development and Management/Bureau of Specialized Services for Children

99 Washington Avenue

City Albany


Zip Code12237

Minimum Qualifications Reassignment and Transfer Opportunities: Current New York State Department of Health employee with permanent or contingent permanent status as an Administrative Assistant 1, Grade 11, OR current New York State employee with one or more years of permanent, contingent-permanent, or 55 b/c service as an Administrative Assistant 1.

This title is part of the New York Hiring for Emergency Limited Placement Statewide program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, if they meet the below NY HELPS minimum qualifications.

NY HELPS Non-Competitive Minimum Qualifications:
Administrative Assistant Trainee 1: High school or high school equivalency diploma.

Administrative Assistant Trainee 2: High school or high school equivalency diploma; and one year of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and management of an office.

Administrative Assistant 1: High school or high school equivalency diploma; and two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and management of an office.

The preferred candidate must have strong interpersonal, communication and organizational skills. In addition, the preferred candidate has the ability to coordinate multiple activites; is comfortable using various computer applications and is a highly effective team member.

Duties Description The AA1 will provide administrative support to the Bureau of Specialized Services for Children (BSSC) within the Division of Program Development and Management (DPDM). The BSSC oversees and manages the following programs and services for Medicaid members birth to age 21 years old: Health Home Serving Children’s (HHSC) program, the 1915 (c) Children’s Waiver of Home and Community Based Services (HCBS), Children and Family Treatment and Supportive Services (CFTSS), and 29-I Health Facilities by foster care agencies. The incumbent will assist with scheduling meetings, conference calls, and webinars; coordinating Bureau leadership calendars and programming/scheduling calls with internal and external partners; handling incoming telephone calls from providers, members and other stakeholders (including maintaining live coverage and monitoring voicemail messages and distributing telephone calls/voicemails to appropriate professional staff); designing, setting-up and maintaining office electronic filing systems; sending announcements to list servs and distribution lists; tracking assignments, logging and tracking documents for approvals; assisting with new staff recruitments (including scheduling interviews, preparing interview materials, and onboarding new staff); maintaining staffing rosters and contact lists. Posting to and maintaining website. Management of developed/updated forms and obtaining translation for bureau documents. Other appropriate related duties as assigned.

Additional Comments The Bureau of Specialized Services for Children (BSSC) develops programs and services specific to children/youth needs. The BCCS works with many internal and external partners and manages numerous policies, and guidance, Waiver and State Plan Amendment (SPA) documents. Organization, collaboration and monitoring the work of these programs and services is necessary to ensure proper implementation and service delivery to Medicaid members.

For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.

The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit:

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resources Management Group, MVS/AA1/87739

Telephone 518-486-1812

Fax 518-473-3395

Email Address


Street Room 2217, Corning Tower Building, Empire State Plaza

City Albany

State NY

Zip Code 12237


Notes on ApplyingPlease submit your resume and cover letter as one (1) document, preferably in PDF format, by email to, with Reference MVS/AA1/87739 included in the subject line or by mail to Human Resources Management Group, MVS/AA1/87739, Rm 2217, Corning Tower Building, Empire State Plaza, Albany, NY 12237-0012, or by fax to (518) 473-3395. Failure to include the required information may result in your resume not being considered for this position.

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