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Review Vacancy

Date Posted 02/16/24

Applications Due03/06/24

Vacancy ID151489

AgencyEnvironmental Conservation, Department of

TitleBusiness Systems Analyst 2 - NY HELPS

Occupational CategoryAdministrative or General Management

Salary Grade23

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $81705 to $103350 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5


From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address 625 Broadway

City Albany


Zip Code12233

Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). Candidates meeting the following qualifications are eligible to apply:

You must be a qualified employee of New York State and have had one year of permanent competitive or 55-b/55-c service as a Business Systems Analyst Trainee 1, Business Systems Analyst Trainee 2, Business Systems Analyst 1 or Business Systems Analyst 1 (Health).

Open Competitive:
Either A. a bachelor’s or higher degree AND three years of business analysis* experience where your primary duty was performing three of the five following activities:
Using business analysis techniques to elicit requirements as the foundation for the solution to the organization’s business needs (e.g., workshops, focus groups, interviews, observation, brainstorming, surveys/questionnaires, or JAD Sessions).
Using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements (e.g., Data Flow Diagram, Business Process Model, Root Cause Analysis, Fish Bone Diagram, Context Diagram, Business Process Flows, or Fit-Gap Analysis).
Describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirements; this includes creating, updating, and maintaining documentation through the system development life cycle (e.g., Business Case, Use Case, Business Requirement Document [BRD], Fit-Gap Analysis, Impact and Feasibility Analysis, or Change Management Analysis).
Validating requirements throughout the product/system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals.
Verifying requirements throughout the product/system development life cycle (SDLC) to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.

Or B. a bachelor’s or higher degree AND possession of a Level 2 International Institute of Business Analysis/Certification of Capability in Business Analysis (IIBA/CCBA) Certification** AND one year of business analysis* experience where your primary duty was performing three of the five activities listed above.

Or C. Possession of a Level 3 International Institute of Business Analysis/Certified Business Analysis Professional (IIBA/CBAP) Certification.

For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Candidates may also be appointed via the following:

Reassignment: Currently in the title of Business Systems Analyst 2 and an employee of DEC

Reinstatement: - Previously held the title on a permanent competitive basis or held a title as indicated under the transfer eligible section on a permanent competitive basis.

Transfer: One year of permanent competitive service in a title designated as appropriate for transfer in accordance with Section 70.1 of Civil Service Law OR eligible for transfer under Section 52.6: Must have current or prior permanent service in a title designated as 52.6 and within two salary grades of this position. Determination of titles that are 52.6 eligible can be found on the Department of Civil Service website, search “GOT-IT”

Duties Description The Business Systems Analyst 2 (BSA2) in the Division of Lands and Forests (DLF) will be responsible for researching, identifying, and documenting DLF business processes and information technology (IT) system requirements. The BSA2 will maintain and improve business and data system functionality and efficiencies and provide DLF management with data and analysis to support policy decisions. Key responsibilities of the position include researching, identifying, and documenting requirements for changes to DLF’s business processes, policies, and business systems needs; and acting as a liaison between DLF staff and Office of Information Technology and Services (OITS) to communicate and address DLF’s business systems needs. Additionally, the BSA2 will participate in the implementation of system changes and enhancements, conduct system tests, develop business system documentation and training plans, and analyze data to identify and resolve problems. The BSA2 may also be responsible for supervising staff who work on the operation and maintenance of DLF’s business and data systems.
The successful candidate must be able to work well both independently and collaboratively in a team environment, demonstrating effective communication and interpersonal skills to build and maintain positive working relationships with coworkers and OITS staff. In addition, the candidate should possess exceptional critical thinking and problem-solving abilities, with a proven track record of applying these skills to resolve complex challenges in a timely and efficient manner. They should also exhibit excellent analytical and organizational skills, with an eye for detail to ensure a high degree of accuracy and precision in their work. The successful candidate should be able to effectively prioritize tasks, manage their time and workload, and handle multiple competing priorities. The candidate should also be proficient in data analysis methodologies and the ability to use data to solve problems, inform decision-making, and drive business systems improvement.
The position would be responsible for the following duties:
• Utilize the best available technologies to modernize business practices, appropriately store and secure information, reduce paper, and comply with state and federal records retention requirements.
• Research and document the current or “as-is” state of DLF’s business processes; utilizing business analysis techniques such as interviews, surveys, and document analysis, to identify possible solutions to the DLF’s business needs.
• Maintain an inventory of DLF’s various data systems and understand the business relationship between the data systems and the DLF programs.
• Work with DLF staff to identify and document information management needs, and to develop solutions aimed at improving the efficiency and effectiveness of DLF’s business and data systems.
• Represent DLF on interdivision and interagency information management workgroups.
• Act as a liaison between DLF’s staff and OITS to provide specific business requirements to OITS’ database support and business solution staff to implement specific system modifications to meet DLF’s business needs.
• Coordinate the development and management of DLF’s GIS data layers and GIS project tools.
• Assist with the management or supervision of program staff working with OITS in maintaining existing DLF data systems.

The ideal candidate will possess the following:
Project management experience, including the ability to organize, track, and manage multiple tasks; skilled in project planning, prioritization, and facilitation; proven ability to mediate sensitive issues among diverse stakeholders.
Experience with data quality evaluation and management, analytical methods, and statistical and geospatial analysis.
Working knowledge of Microsoft SharePoint and Teams; ArcGIS and Survey123; databases such as Oracle and SQL; and statistical analysis programs.
Experience with contract management, including NYS Office of General Services Project Based Information Technology Consulting Services (PBITS) and Hourly-Based Information Technology Services (HBITS) contracts.
Excellent interpersonal communication, writing, and verbal communication skills.

Additional Comments Telecommuting may be available, will be discussed at interview.

We offer a work-life balance and a generous benefits package, worth 65% of salary, including:

• Holiday & Paid Time Off
• Public Service Loan Forgiveness (PSLF)
• Pension from New York State Employees’ Retirement System
• Shift & Geographic pay differentials
• Affordable Health Care options
• Family dental and vision benefits at no additional cost
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• And many more...

For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.

Some positions may require additional credentials or a background check to verify your identity.

Name Heath Boomhower

Telephone 518-402-9273

Fax 518-402-9038

Email Address


Street 625 Broadway

Personnel, 10th Floor

City Albany

State NY

Zip Code 12233


Notes on ApplyingPlease email or mail your resume and a copy of your transcript to the above. Please put Posting #24-151489 (Repost of 23-145839) on your resume or it may not be accepted.

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