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Review Vacancy

Date Posted 02/16/24

Applications Due03/04/24

Vacancy ID151527


AgencyHealth, Department of

TitleHealth Program Administrator – EAP Coordinator

Occupational CategoryAdministrative or General Management

Salary Grade18

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $47925 to $80248 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 40%

Workweek Mon-Fri

Hours Per Week 37.5


From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County New York

Street Address Metropolitan Area Regional Office - Employee Assistance Program

90 Church Street

City New York


Zip Code10007

Minimum Qualifications Current New York State Department of Health employee with permanent or contingent-permanent status as a Health Program Administrator, Grade 18, OR a New York State employee with one year of permanent or contingent-permanent service in a title eligible for transfer, via 52.6 or 70.1, to a Health Program Administrator, Grade 18.

Preferred Qualifications: Commitment to the Employee Assistance Program's mission; demonstrated ability to practice confidentiality and neutrality when dealing with employees, family members, management, and unions; strong interpersonal skills and demonstrated ability to maintain professional boundaries; experience planning, developing, and delivering training for broad audiences; experience in program promotion; excellent traits of flexibility when dealing with uncertainty; knowledge of the community, its services, and resources.

Duties Description Under the oversight of the Lead Employee Assistance Program (EAP) Coordinator, the incumbent will be responsible for providing confidential support, information, assessment, and referral and follow-up services to employees and their families with personal and/or work-related problems. The EAP Coordinator will carry out these duties in a confidential, timely, and professional manner, demonstrate professional and ethical behavior in keeping with the EAP Program Coordinator role, and will also perform the following functions:

• Follow policies and procedures of the New York State EAP program, and assist with committee functions as required.

• Assist in the implementation of agency training programs for supervisors, union representatives, and employees.

• Help coordinate crisis response services, including needs assessments, referrals to resources, individual assessment and referral services, monitoring the situation, individual grief sessions, and training.

• Identify and be knowledgeable about local community, public and private agencies and resources on an ongoing basis. The Coordinator will create and maintain a resource file and become familiar with available services and any fees or restrictions associated with those services, including being knowledgeable about insurance benefits as well as being able to access information for agency employees.

• Attend agency EAP committee meetings, giving input and suggestions when needed.

• Complete and submit a monthly statistical report to Statewide EAP, the EAP Committee Chairperson, and the Lead EAP Coordinator.

• Attend all scheduled NYS EAP sponsored or recommended professional development training, conferences, and workshops.

• Provide orientations and promotional presentations or trainings, as needed.

• Assist with administrative duties as needed.

• Maintain regular communication with the Chairperson, Regional Representative and NYS DOH/HRI/OMIG Lead EAP Coordinator.

Additional Comments Full-time permanent appointment. Transfer candidates, you may be asked for a Social Security Number to verify your transfer eligibility. Travel throughout the New York State metropolitan region to areas not served by public transportation will be required. Depending on candidate qualifications, the position may be filled at the Health Program Administrator Trainee 1 or 2 levels. Traineeships are non-statutory, resulting in Salary Grade 18 upon completion.

For more information on transfer types, transfer eligibility criteria, and the current transfer determinations for your title, visit the following website:

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resources Management Group, AJS/HPA/TBD

Telephone (518) 486-1812

Fax (518) 473-3336

Email Address


Street Room 2217, Corning Tower Building, Empire State Plaza

City Albany

State NY

Zip Code 12237


Notes on ApplyingPlease submit your resume and cover letter as one (1) document, preferably in PDF format, by email to, with Reference AJS/HPA/TBD included in the subject line or by mail to Human Resources Management Group, AJS/HPA/TBD, Rm 2217, Corning Tower Building, Empire State Plaza, Albany, NY 12237-0012, or by fax to (518) 473-3395. Failure to include the required information may result in your resume not being considered for this position.

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