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Review Vacancy

Date Posted 02/27/24

Applications Due03/13/24

Vacancy ID152203


AgencyFinancial System, Statewide

TitleBusiness Systems Analyst 2, Ref. #24-02 (NY HELPS)

Occupational CategoryI.T. Engineering, Sciences

Salary Grade23

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $81705 to $103350 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5


From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? Yes

Compressed workweek allowed? Yes

Telecommuting allowed? Yes

County Albany

Street Address Statewide Financial System

W. A. Harriman State Office Building Campus, Bldg. 5

City Albany


Zip Code12227

Minimum Qualifications NYHELPS Qualifications:

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

NYHELPS Minimum Qualifications:

A bachelor’s degree and three years of business analysis experience in a largescale automated system such as a customized Oracle People Soft application, performing the following: eliciting requirements as the foundation for the solution to the organization's business needs; identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements; describing in a written document what the system, process, or product service must do in order to satisfy the established business requirements; validating requirements throughout the product/system development life cycle (SDLC); and developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.

A Juris Doctor, master's or higher degree in a related field can substitute for one year of specialized experience.

Permanent-Competitive Qualifications:
Candidates must be reachable on the Business Systems Analyst 2, G-23, Civil Service eligible list OR have one year of permanent competitive service as a Business Systems Analyst 2, G-23. Also open to NYS employees at or above G-21 who are eligible for transfer under Section 52.6 of the Civil Service Law. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two grade levels. In order to qualify for Section 52.6 transfer, candidates must have one year of permanent competitive service in an administrative title as defined by Section 52.6. Examples of qualifying Section 52.6 titles include Project Manager 1, G-23; Associate Administrative Analyst, G-23; and Information Technology Specialist 3, G-23.

In accordance with section 52.7 of the Civil Service Law, if the number of qualified candidates who apply for the position is 3 or less a permanent appointment may be made, at agency discretion, by non-competitive promotion of an applicant who meets the minimum qualifications.

Preferred Qualifications:

• Commitment to superior Customer Service including:
-Essential soft skills required to liaise with team members at all levels of the organization and SFS customers.
-Ability to authentically build trusted relationships and maintain a positive work environment.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work well in a team environment.
• Strong knowledge of business analysis techniques and tools.
• High level of attention to detail.
• Strong troubleshooting, problem solving and organizational skills.
• Ability to manage multiple priorities.
• Ability to effectively conduct interviews and manage meetings.
• Experience using recognized business analysis methodologies such as business process flows, fit-gap analysis and functional designs.
• Experience applying Business Analysis techniques in a complex application environment.
• Knowledge and experience working with Quality Center (now Micro Focus ALM)
• Knowledge and experience working with MS SharePoint creating and maintaining pages, lists, and libraries.
• Experience supervising staff.
• Practical experience with the Systems Development Life Cycle throughout all phases of solution delivery.
• Have customer service focus.
• Experience working with an enterprise system such as PeopleSoft.
• Experience with New York State Financial Operations.
• Knowledge of General/Government Accounting Principles.
• Experience working with SQL and relational databases.
• Experience developing and executing test scripts.

Duties Description The Enterprise Architecture/Program Management Division at the Statewide Financial System (SFS) plans, tracks, and executes project management, testing and compliance activities in collaboration with other SFS Divisions. The Division’s Testing & Quality Assurance Bureau supports the requirements management and testing of solutions requiring new system functionality, changes to current applications, or changes to the business processes supported by SFS.

The incumbent will be responsible for assisting with eliciting the requirements, maintaining documentation related to the requirements and testing system functionality as it relates to those requirements. The incumbent may supervise staff and participate in regular testing activities and work efforts, striving to improve and enhance the Bureau’s service offerings.

Responsibilities include but are not limited to:

• Participate in business analysis activities supporting the system development efforts of SFS.
• Collaborate with the Solution Services team members to elicit, analyze and validate requirements.
• Collaborate with the Solution Services and Test team members as needed to support testing endeavors, such as identifying scenarios, identifying and creating test data, determining required log-in information for test execution, and general coordinating of test resources.
• Maintain organized and consistent documentation of all SFS requirements and test scripts.
• Assist in analyzing the impact of proposed changes and upgrades to the SFS environment and/or other agency applications.
• Provide supervision and mentoring to testing team members.
• Work closely with the Solution Services team members to map requirements to testing scripts and complete documentation.
• Demonstrate strong, professional, respectful communication skills, both verbally and in writing.
• Coordinate with SFS project teams and outside customers to execute various testing phases including User Acceptance Testing.
• Prepare and communicate reports related to testing results including Requirements Traceability Reports.
• Develop test scripts/scenarios, execute testing, and analyze results.
• Ensure all procedures related to Testing & Quality Assurance are documented in compliance with SFS policies and procedures standards.
• Ability to present information to large and small, diverse audiences, in-person, teleconference, or a mix of both.
• Support Testing & Quality Assurance standards and awareness as well as training within the SFS organization.
• Manage user needs related to Quality Center for testing and defect management.
• Proactively identify potential process improvements.
• Perform other duties as assigned.

Additional Comments This position may be designated 55 b/c and is subject to verification of applicant eligibility. You are advised that, should you accept a job offer with SFS, you may be required to be fingerprinted.

SFS is the organization that manages the enterprise financial system that supports the business of New York State government. SFS is an independent entity jointly governed by the Office of the State Comptroller and the Division of the Budget.

As one of the largest public sector enterprise financial systems in the United States, SFS processes an average of 22,000 voucher transactions daily and about $150 billion in payments per year using Oracle PeopleSoft technology. SFS staff provide extensive operational support to over 70 NYS agencies and authorities. SFS continues to work on major initiatives to expand the use of system functionality and works collaboratively with agencies and the NYS Office of Information Technology Services clusters that support IT systems across the State.

Currently, we are looking for motivated, highly qualified professionals who can lead and support ongoing transformational statewide information technology projects. Focused on best practices, continuous improvement, and enabling efficient government operations, SFS team members include programmers, project managers, PeopleSoft experts, database and security administrators, business analysts, and customer service and change management professionals. Located in Albany, NY, SFS is a fast-paced, dynamic place to work, where individuals have the opportunity to support the transformation of NYS government’s financial business processes. SFS is committed to diversity and workforce development, providing its employees with professional growth through training opportunities and knowledge sharing.

To learn more about SFS, visit our website at

Work hours and telecommuting availability (50% maximum) for this position will be discussed during the interview process, and are subject to operational needs and the telecommuting application process.

Candidates from diverse backgrounds are encouraged to apply. SFS is an equal opportunity employer and is committed to workplace diversity.

Some positions may require additional credentials or a background check to verify your identity.

Name Chris Lengio



Email Address


Street NYS Statewide Financial System

Harriman State Campus, Building 5

City Albany

State NY

Zip Code 12227


Notes on ApplyingTo apply, please send a cover letter and resume to, and be sure to indicate that you are applying for the position of Business Systems Analyst 2, Ref. #24-02.

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