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Review Vacancy

Date Posted 02/29/24

Applications Due03/14/24

Vacancy ID152506


AgencyLabor, Department of

TitleBusiness Systems Analyst 1/Trainee 1/2 - Albany (NY HELPS)

Occupational CategoryOther Professional Careers

Salary Grade18

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $47925 to $80248 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5


From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address 1220 Washington Ave

State Office Campus, Building 12

City Albany


Zip Code12226

Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, if they meet the below NY HELPS minimum qualifications.

NY HELPS Non-Competitive Minimum Qualifications:

A bachelor's or higher degree.

It is expected that employees hired under NY HELPS will have their non-competitive employment status converted to competitive status in the future, without having to compete in an examination. Employees will then be afforded all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. If you are interested in the NY-HELPS program, or this position, you may reply to this vacancy posting, or you may visit the New York State Department of Civil Service website at (copy and paste in browser) to register today, in three easy steps.

If Civil Service Eligible list(s) exist, they will be canvassed. You may also apply if you are eligible for appointment by one of the following qualifications:

To be considered for this position, a review of your state history is needed. Please provide the last four digits of your social security number in your email response or on your resume. If you are not comfortable providing this information in your response, a representative from our office will contact you via phone.

55 B/C Qualifications:

This position is designated 55b/c and is subject to verification of applicant eligibility. Please provide a copy of your 55b/c letter when applying. You must meet the open competitive qualifications from the most recent examination announcement: a bachelor's or higher degree*.

Subsequent 55 B/C Qualifications:

A subsequent 55b/c appointment may be considered if you have one year of permanent or contingent-permanent service in a title Grade 11 or higher determined to be similar by Civil Service and have a current Civil Service 55b/c approval letter.

Reassignment Qualifications:

Current Department of Labor employees with at least one year of permanent, contingent-permanent, or 55b/c service as a Business Systems Analyst 1/Business Systems Analyst Trainee 1/2; if you have less than one year, you must be reachable on the current eligible list for this location, if one exists.

52.6 Transfer Qualifications:

Current New York State employee with one year or more permanent, contingent-permanent or 55b/c service in a position allocated to a Grade 11 or higher and deemed Administrative by the Department of Civil Service may be eligible for transfer under section 52.6 of the Civil Service Law.

70.1 Transfer Qualifications:

Business Systems Analyst Trainee 1 - One year of permanent, contingent-permanent, or 55b/c service in a title Grade 11 or higher determined to be similar by Civil Service.

Business Systems Analyst Trainee 2 - One year of permanent, contingent-permanent, or 55b/c service in a title Grade 12 or higher determined to be similar by Civil Service.

Business Systems Analyst 1 - One year of permanent, contingent-permanent, or 55b/c service in a title Grade 16 or higher and also meet the following special minimum qualifications:

• A bachelor's degree* or higher AND two years of professional business analysis experience where your primary duty was performing three of the five following activities:
o Using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs (e.g., workshops, focus groups, interviews, observation, brainstorming, surveys/questionnaires, JAD Sessions).
o Using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements (e.g., Data Flow Diagram, Business Process Model, Root Cause Analysis, Fish Bone Diagram, Context Diagram, Business Process Flows, or Fit-Gap Analysis).
o Describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle (e.g., Business Case, Use Case, Business Requirements Document [BRD], Fit-Gap Analysis, Impact and feasibility Analysis, Change Management Analysis).
o Validating requirements throughout the product/system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals.
o Verifying requirements throughout the product/system development life cycle (SDLC) to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.

Note: For all transfers noted, a comprehensive list of titles approved for transfer is available through Civil Service GOT-IT at

70.4 Transfer Qualifications:

Candidates with (1) one year of permanent, contingent-permanent or 55 b/c service at salary grade 11 or higher AND (2) a Bachelor’s degree* with a passing score on either the Professional Career Opportunities (PCO) or the Public Administration Traineeship Transition (PATT) may be considered for a 70.4 transfer to a Business Systems Analyst Trainee 1.

Note: 70.4 candidates must NOT have failed the most recent PCO and/or PATT exam(s).

*Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If your degree was awarded by an educational institution outside the United States or its territories, you must provide independent verification of equivalency. This information can be found at Candidates are responsible for the evaluation fee.

Preferred Qualifications:

Ability to initiate and maintain relationships across a diverse set of stakeholders.

Duties Description STANDARD DUTIES: The Business Systems Analyst 1 in Strategic
Initiatives for Modernizing Systems (Technology and Innovation) is responsible for
assisting in the definition and development of requirements for
enhancements or changes to business processes, computer
systems and related technologies. In this capacity, the primary
duties may include, but are not limited to:

• Support end-user proficiency with new systems, programs, and
applications with business units.
• Work with NYS ITS in implementing new advancements in the
field of system and end-user technical support
• Determine system efficiency and functionality by liaising with
internal departments and end-users.
• Work with business units on performing system analysis on
solutions / applications
• Document all procedures and update them as necessary
• Work with NYS ITS on tracking priority requests as well as
• Gather needed requirements and work with Lead BA on
• Keep management up to date on issues and workload
• Conduct general requirement gathering for the improvement or
automation of processes
or functions.
• Research and document current or state-of-the-art business
practices and processes and analyzes viability of integration into
agency programs.
• Relays current system needs and limitations to be addressed
with technology solutions.
• Participate in the implementation of business systems, interface
changes, and
• Assist with user acceptance testing of application enhancements.
• Assist with training on new procedures, software and/or the
creation of procedure
• In coordination with staff from Office of Information Technology
Services (ITS), perform
duties associated with the support, maintenance, and
improvement of NYSDOL computer applications and accounts.
• Write and execute SQL queries.
• Develop and use Access databases.

Additional Comments To be considered for this position, a review of your state history is needed. Please provide the last four digits of your social security number in your email response or on your resume. If you are not comfortable providing this information in your response, a representative from our office will contact you via phone.

Telecommuting will be discussed during the interview.

Some positions may require additional credentials or a background check to verify your identity.

Name Travis Serson

Telephone (518) 457-1020

Fax EFax:

Email Address


Street Building 12 W. Averell Harriman State Office Campus

Room 561

City Albany

State NY

Zip Code 1222


Notes on ApplyingAll candidates must submit a written resume and cover letter which clearly demonstrates how they meet the minimum qualifications for the position. These documents must be received by March 14, 2024, and submitted via email to or mailed to the NYS Department of Labor, Personnel Bureau, Building 12, Room 561, State Office Campus, Albany NY 12226. You must include Vacancy ID#152506, Business Systems Analyst 1/ Trainee 1/2- Albany, in the subject line of your email. Failure to do so may result in delay of processing your application.

Candidates from diverse backgrounds are encouraged to apply. Department of Labor is an Equal Opportunity/Affirmative Action Employer committed to ensuring equal opportunity for persons with disabilities and workplace diversity.

New York State (NYS) is an equal opportunity/affirmative action employer. NYS Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, military state, sex, disability, predisposing genetic characteristics, marital status, domestic violence victim status, carrier status, gender identity or prior conviction records, or prior arrests, youthful offender adjudications or sealed records unless based on a bona fide occupational qualification or other exception.

If you are a person with a disability and wish to request that a reasonable accommodation, be provided for you to participate in a job interview, please contact Department of Labor, ATTN: Director, Division of Equal Opportunity and Development (DEOD), Building 12, Albany NY 12226 (Phone: (518) 457-1984 and/or fax. (518) 485-2575.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at

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