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Review Vacancy

Date Posted 02/29/24

Applications Due03/07/24

Vacancy ID152569

NY HELPNo

AgencyState Comptroller, Office of the

TitleOffice Assistant 1, Items 08056 & 08057

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade06

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $16.36 to $16.36 Hourly

Employment Type Full-Time

Appointment Type Temporary

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.50

Workday

From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address Office of the New York State Comptroller

110 State Street

City Albany

StateNY

Zip Code12236

Minimum Qualifications There are no minimum qualifications for this position, please review the desired competencies section of this posting for desired qualifications.

Duties Description Processes Enrollment and Demographic cases
• Processes enrollment cases which include but are not limited to reviewing employer submitted applications for discrepancies or inconsistencies and closing the cases. Processes demographic cases which include, but are not limited to, name, address, gender, social security number, Pre-Retirement beneficiary changes.

Fields Calls on a Variety of Questions
• Must have the knowledge to answer questions pertaining to Enrollment, Demographic and State Payroll procedures. When necessary, correctly identifies calls that need to be transferred to appropriate units.

Processes State Payroll Errors
• All errors listed on the unconverted data, file level error, and business level error queries are processed accurately and in a timely manner. Examiners will research all data available prior to making a determination on whether the transaction should be processed. The examiner must then determine if any prior or future transactions should also be processed to bring the member’s account up to current, essentially eliminating the possibility of another error on a future query.

Assists in Training on Section Procedures
• Thorough knowledge of all section policies and procedures. Follows section training plan. Monitors employee’s progress on a daily basis and updates supervisor of progress.

Additional Comments Desired Competencies:
• Able to interpret laws, rules and policies
• Able to work independently
• Good organizational skills
• Analytical mind – problem solving
• Detail oriented
• Accuracy
• Able to make sound judgments
• Adaptable to interruptions to changes in work routine
• Good telephone and customer service skills
Telecommuting:
The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s duties and work performance are aligned with telecommuting they may be allowed to do so. Upon approval to telecommute, OSC employees may telecommute up to 5 days per pay period.

Reasonable Accommodation:
The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.

Equal Opportunity Employment:
The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers.

Some positions may require additional credentials or a background check to verify your identity.

Name Erin M. Zielinski

Telephone (518) 474-1924

Fax (518) 486-6723

Email Address recruit@osc.state.ny.us

Address

Street Office of Human Resources

110 State Street

City Albany

State NY

Zip Code 12236

 

Notes on ApplyingSubmit a clear, concise cover letter and resume stating how you meet the above minimum qualifications to recruit@osc.ny.gov, no later than March 7, 2024. Documents must be sent as unlocked and accessible attachments.

Reference Item #08056(2)-EMZ in the subject line of your email and on your cover letter for proper routing.

If you have questions about this vacancy, please contact this Division representative:
Division contact: Dana Pickett, dpickett@osc.ny.gov

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