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Review Vacancy

Date Posted 02/29/24

Applications Due03/14/24

Vacancy ID152642


AgencyPeople With Developmental Disabilities, Office for

TitleBusiness Systems Analyst 1 (NYS HELPS)

Occupational CategoryAdministrative or General Management

Salary Grade18

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $63108 to $80248 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5


From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Schenectady

Street Address

500 Balltown Road

City Schenectady


Zip Code12304


Business Systems Analyst Trainee 1: A bachelor's or higher degree.

Business Systems Analyst Trainee 2: A bachelor's degree and one year of professional experience as described below OR a JD or Masters degree in a related field.

Business Systems Analyst 1: A bachelor's degree and two years of professional experience as described below OR a JD or Masters degree in a related field and one year of professional experience as described below.

Qualifying experience includes: Business analysis experience, which includes: eliciting requirements as the foundation for the solution to the organization's business needs; identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements; describing in a written document what the system, process, or product service must do in order to satisfy the established business requirements; validating requirements throughout the product/system development life cycle (SDLC); an

Candidates must be reachable for appointment on the current Civil Service Eligible List, Professional Careers Opportunity (PCO) or Public Administration Traineeship Transition (PATT). Appointment may be made at the traineeship level.

Current Office for People with Developmental Disabilities employees with one year of permanent, contingent permanent, or 55 B/C service as a Business Systems Analyst 1. If you have less than one year, you must be currently reachable on the eligible list.

Candidates must have one year of permanent competitive or 55-b/c status in the posted title and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1, 70.4, or 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades.

To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website:

• Possess the minimum qualifications for this title as established by the Department of Civil Service and listed on the most recent exam announcement.
• Meet the applicable minimal mental and/or physical requirements for the job (with a reasonable accommodation, if necessary)
• Have a current Eligibility Letter from the NYS Department of Civil Service,, and be able to provide it to the Human Resources Office upon request.

The position may be filled at the Business Systems Analyst Trainee 1 level equated to SG-13, $47,925, Business Systems Analyst Trainee 2 level equated to SG-14, $50,678, or full performance Business Systems Analyst 1SG-18, $63,108, based on education and experience. Candidates hired at the trainee level will be advanced to the full performance Senior Administrative Analyst SG-18 following the successful completion of the traineeship.

Duties Description The Business Systems Analysts within the bureau of Workforce Development & Talent Acquisition will be responsible for understanding and documenting all aspects of the bureau's business functions. Staff in these titles will identify ways to streamline and automate current processes as well as participate in new systems implementation projects. Duties include but are not limited to:
- Assist the division to analyze, define, develop, and communicate requirements for new and existing systems including processes related to recruitment, Human Resources activities, and data and reporting within the division.
- Collaborate with other agency divisions on projects that require collaboration with the Division of Administration to review, document and manage agency requirements, participate in systems testing and manage system updates for business systems projects.
- Work with agency staff to gather requirements for new systems and evaluate how existing systems are working to suggest/implement changes.
- Review policy, procedure, and documentation to define business requirements.
- Lead business analysis activities to support system development efforts, including the creation of functional Use Cases, process models, and other business analysis artifacts as needed.
- Design and implement personnel document and forms management systems.
- Implement and E-scheduler online employee scheduling solution and a new statewide Human Resources Management system, which will replace multiple systems utilized by agency HR Offices.
- Assess agency programs and systems relating to the onboarding process, including process analysis and optimization, as well as the development of automation tolls and enhancements.
- Design and implement processes, procedures and systems related to projects under the American Rescue Plan Act enhanced Federal Funding for Workforce Initiatives.

- Document existing IT systems; collaborate with agency staff to identify how existing systems are used.

- Communicate business process and system requirements to IT professionals and HR management staff.

- Interview individuals and groups of subject matter experts to document "as-is" system and process states.

- Collaborate with subject matter experts to document, design and develop "to-be" systems and processes.

- Develop training materials, procedure manuals and job aids for end users related to systems enhancements, implementation and operations.

- Plan and facilitate meetings with internal and external stakeholders as necessary.

- Participate in information system testing efforts, including defect resolution and identifying reasonable business resolutions.
- Review systems after implementation to identify deficiencies and propose resolutions and enhancements.


Additional Comments • NY HELPS
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). HELPS Program titles may be filled via a noncompetitive
appointment. This means that you do not need to take an exam to qualify, but you do need to meet the minimum qualifications of the title.
If you are hired under the HELPS Program, you will be first be appointed as a temporary employee. In May 2024, if you are performing successfully in the position, your appointment will be changed from temporary to permanent non-competitive. Once you are in permanent status, your official probationary period will begin and you may take any promotion exam for which you are qualified.
At a future date (within one year of permanent appointment), employees hired under NY HELPS are expected to have their permanent non-competitive
employment status converted to permanent competitive status. You will not have to take an exam to gain permanent competitive status.
• If you are currently a New York State employee serving in a permanent competitive qualifying title and eligible for a transfer via Section 70.1 of the Civil Service
Law, you may be appointed to this title as a permanent competitive employee
• Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume/cover letter.
• All OPWDD employees must be eligible and maintain eligibility for full and unconditional participation in the Medicare and Medicaid programs. Continued employment will depend on maintaining eligibility.
• If you are employed by state government you may be able to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). The PSLF Program forgives the remaining balance on Direct Loans after 120 qualifying monthly payments have been made under a qualifying repayment plan while working full-time for a qualifying employer. For more information on PSLF, please visit
• Employees on long term leave can bid on positions but must be able to report to work within fourteen (14) days and be able to perform the essential functions
of their positions with or without reasonable accommodation (RA). If an employee believes that they need a reasonable accommodation, they should contact
the NYS OPWDD Workforce and Talent Management Central Office at (518) 473-4785 or Email at to obtain
information and RA forms.
• The Office for People With Developmental Disabilities (OPWDD) and it's Division of Administration is committed to creating and sustaining a culture of inclusion. We believe that we are most effective in managing and improving our service system with a diverse team of employees. With such a large workforce, we rely on the collective individual differences, life experiences, knowledge, self-expression, ideas and talent that our employees bring to their work. This speaks to our culture, and is a key part of our successes. As we continuously recruit people for our team, we welcome the unique contributions that applicants bring in terms of their education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.

Some positions may require additional credentials or a background check to verify your identity.

Name Chelsea Williams

Telephone 518-473-4785

Fax 518-474-9902

Email Address


Street 44 Holland Ave

44 Holland Ave

City Albany

State NY

Zip Code 12229


Notes on ApplyingPlease submit a cover letter and resume as an attached PDF or Word document by March 14, 2024. Please reference the EOA #2024-074 in all correspondence

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