StateJobsNY

NY HELPNo

AgencyTaxation & Finance, State

TitleOffice Assistant 1 (NY HELPS)

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade06

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $34152 to $42251 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.50

Workday

From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address W A Harriman State Office Campus

City Albany

StateNY

Zip Code12227

Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

NON-COMPETITIVE MINIMUM QUALIFICATIONS:

None

COMPETITIVE MINIMUM QUALIFICATIONS:

Permanent service in this title or one year of permanent competitive or 55-b/c service in a title SG-4 or higher and otherwise eligible for transfer under Civil Service Law.

Duties Description The incumbent will be required to:
- Communicate effectively, both verbally and in writing, to handle inquiries and provide information to the public and Department personnel;
- Assist with office coverage, answering telephone inquiries and direct to appropriate staff;
- Respond to inquiries in a timely and professional manner;
- Operate office equipment such as printers, photocopiers, and fax machines;
- Create, organize and maintain: files, unit calendars, workflow, logs, protocols and procedures, both electronic and paper based;
- Manipulate an alpha numeric keyboard to effectively use a PC and appropriate software;
- Prepare mail, photocopy and scan documents, organize large volumes of documents, send and receive faxes, type and perform other routine clerical functions as required;
- Create, type, edit, proofread and format documents, memos and letters as well as generate reports and maintain records as needed;
- Receive, open and distribute incoming mail, track documents and distribute documents via e-mail or hard copy, and process checks;
- Demonstrate knowledge, understanding and correct application of standard office procedures;
- Collaborate constructively with other staff to identify problem areas and resolve issues;
- Comply with the Office of Human Resources Management, Affirmative Action, Code of Conduct, Ethics, and Internal Control rules, policies and procedures; and
- Adhere to the Department's time and attendance rules and regulations.

Additional Comments New York State is an equal opportunity employer. It’s the policy of the state of New York to provide for and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, marital status, or an arrest or criminal conviction record unless based on a bona fide occupational qualification or other exception.

Some positions may require additional credentials or a background check to verify your identity.

Name Lori Dean

Telephone (518) 457-2365

Fax

Email Address Tax.sm.recruitmentteam4@tax.ny.gov

Address

Street WA Harriman State Office Campus

City Albany

State NY

Zip Code 12227

Notes on ApplyingWork hours, travel and telecommuting options to be discussed during the interview.

Qualified Candidates should submit a letter of interest and resume, including current title and how you qualify. Please reference on the subject line of your email the vacancy ID number and job title OA1 with your response.

If eligible via 55-b/c please provide a copy of your active Letter of Eligibility with your response.