Review Vacancy
TitleProgram Aide (NY HELPS) - 30315
Occupational CategoryOther Professional Careers
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $50347 to $61330 Annually
Street Address DOH Fiscal Management Group/Bureau of Accounts Management
Corning Tower, Empire State Plaza
Minimum Qualifications For State Employees : NYS employee with one year or more of permanent or contingent-permanent competitive service as a Program Aide, G-13 or a current NYS employee with one year of permanent or contingent-permanent competitive service in a title allocated to G-11 or higher, and eligible for transfer to Program Aide under Section 70.1 of the Civil Service Law. For General public: NYHELPS qualifications:
High school diploma or high school equivalency diploma, and
three years of experience performing clerical, keyboarding, or
paraprofessional work in an office environment.
Certification (e.g., IAAP Certified Administrative Professional) or
Associate degree in office administration, secretarial science,
administrative assistance, paralegal, business technology, or
office technology may substitute for two years of experience.
Preferred Qualifications: The preferred candidate must be able to work with a diverse group of professionals; have strong organizational and communication skills (written and verbal), strong attention to detail, and a desire to contribute to a team-oriented workplace. The preferred candidate must be able to manage and organize multiple tasks in a fast-paced office setting; knowledge of office administration; proper grammar, punctuation, spelling, and business communications and have proficient computer skills; including experience using Microsoft Office products.
Duties Description Within the Bureau of Accounts Management (BAM) Revenue Unit, the Program Aide will provide support for BAM Revenue managers, ensure efficient office operations, and help provide for adequate resources in support of program objectives. Duties may include but not be limited to:
- Document receipt of and prepare checks received daily for deposit.
- Assist in the research of unidentified payments.
- Enter payments into SFS against invoices or appropriate Customer, for all payment types received.
- Create adjusting entries in SFS to correct errors, process charge backs, credit and debit adjustments.
- Back dishonored checks out of SFS and notify DOH Programs areas to request new payment.
-Assist in the Collection and Referral processes.
- Respond to inquiries regarding payments received and application of payments.
- Monitor Unit BML, distributing emails to the appropriate Revenue Unit staff.
- Use various information technology applications such as email, database, spreadsheets and word processing applications.
- Open, read, route, and distribute incoming mail or other materials and answer routine inquiries; and
- Prepare and package correspondence to go to outside organizations and individuals.
Additional Comments We offer a work-life balance and a generous benefits package, worth 65% of salary, including:
• Holiday & Paid Time Off
• Public Service Loan Forgiveness (PSLF)
• Pension from New York State Employees’ Retirement System
• Shift & Geographic pay differentials
• Affordable Health Care options
• Family dental and vision benefits at no additional cost
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• And many more...
For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.
The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit: https://health.ny.gov/commissioner/index.htm
Some positions may require additional credentials or a background check to verify your identity.
Name Human Resources Management Group, MVS/PA/30315/NYHELPS
Email Address resume@health.ny.gov
Address
Street Room 2217, Corning Tower Building, Empire State Plaza
Notes on ApplyingPlease submit your resume and cover letter as one (1) document, preferably in PDF format, by email to resume@health.ny.gov, with Reference MVS/PA/30315/NYHELPS included in the subject line or by mail to Human Resources Management Group, MVS/PA/30315/NYHELPS, Rm 2217, Corning Tower Building, Empire State Plaza, Albany, NY 12237-0012, or by fax to (518) 473-3395. Failure to include the required information may result in your resume not being considered for this position.