Review Vacancy
AgencyPeople With Developmental Disabilities, Office for
TitleAdministrative Assistant 1/Trainee - EOA#2024-166
Occupational CategoryClerical, Secretarial, Office Aide
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $44957 to $55093 Annually
Minimum Qualifications • Candidates must be employed by New York State to be eligible to apply for this position.
• Eligible List Appointment to Administrative Assistant 1: Candidates must be reachable on the Administrative Assistant 1 or Administrative Assistant Trainee 1 eligible list. If you are on the eligible list for Administrative Assistant 1 or Administrative Assistant Trainee 1, you may receive a canvass letter. You must complete and return the canvass letter as instructed.
• Candidates must have permanent status as an Administrative Assistant 1 (formerly Secretary 1), Grade 11, and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1 of the Civil Service Law to the Administrative Assistant 1 title; OR be eligible to transfer via Section 70.1 of the Civil Service Law into the trainee levels (Administrative Assistant Trainee 1 or 2). In order to be eligible for a 70.1 transfer, candidates must have one year of permanent competitive or 55b/c service in a qualifying Grade 6 to 13 title.
• Candidates who are not transferring from a keyboarding title must possess adequate keyboarding skills (i.e., the ability to type 30 words per minute with at least 96% accuracy) as demonstrated by passing the Keyboarding Performance Test.
• A two-year traineeship (Administrative Assistant Trainee 1 & 2, NS=Grade 8 & 10) leading to Administrative Assistant 1, Grade 11, was approved effective October 31, 2019. Trainees will be required to take four mandatory courses the first year of the traineeship and four elective courses in the second year of the traineeship in four competency areas through the CSEA Partnership or equivalent offerings through another entity as determined by the agency. All trainees are required to successfully complete all courses before advancing to Administrative Assistant 1, G-11.
Duties Description POSITION DESCRIPTION:
The Office for People With Developmental Disabilities (OPWDD) provides high-quality, person-centered services, supports and advocacy to approximately 136,000 individuals with developmental disabilities in New York State. We are guided in our interactions with the people we serve and each other by compassion, dignity, diversity, excellence, and honesty.
The Office for People With Developmental Disabilities (OPWDD) Division of Service Delivery Regional Offices seeks an Administrative Assistant 1 who will act as the vital support staff for the Region 5 Eligibility Unit. The Eligibility Unit is responsible for determining whether a person has a developmental disability and is eligible for OPWDD-funded services. The Administrative Assistant 1 will support and assist the Region 5 Eligibility Unit.
PRIMARY DUTIES AND RESPONSIBILITIES:
The candidate selected for this position will act as an Administrative Assistant 1 for the Eligibility Unit. The incumbent’s duties will include but are not limited to the following:
• To answer questions from and provide eligibility information to various parties regarding agency activities and procedures
• To refer inquiries as necessary, operate various communication systems such as telephones and computers; and keep records of such communications.
• Operate, and perform basic cleaning and maintenance on office machines and equipment, clear paper jams in copiers, scanners and printers; replace toner cartridges; and clean keyboards and screens, schedule appointments and meetings using various office tools.
• Enter data and information into and retrieve data and information from computerized systems.
• Receive eligibility mail, scanning documents, uploading documents to CHOICES, corresponding with the specialist working the case or the RO5 Intake department if documentation for new case.
• Monitor the CCO Alert and local eligibility email box for eligibility inquiries, documents, new cases, and corresponding with the specialist involved or the RO5 Intake department (this will take some training)
• Assist with organizing files, retrieve files as requests come in for old cases, CAS assessor requests, requests from RO5.
• Scan and upload old/new documents to CHOICES, and perform routine processing activities, including checking forms for completeness and accuracy.
• Prepare eligibility letters for mailing (print, scan, upload, stuff envelope, give to mailroom)
• Prepare mass mailings for cases that have expired in process, and mass mailings for expired or expiring Provisional cases (and locating their files, scanning, uploading as needed)
• Provide general information by phone, mail/email for new eligibility information requests.
• Perform various clerical or office assistance tasks such as scanning documents and verifying accuracy of data from scanned documents.
https://www.linkedin.com/company/nys-office-for-people-with-developmental-disabilities/posts/?feedView=all
#LI-VC1
Additional Comments Please note:
• OPWDD is committed to creating and sustaining a culture of inclusion. We believe that we are most effective in managing and improving our service system with a diverse team of employees. With such a large workforce, we rely on the collective individual differences, life experiences, knowledge, self-expression, ideas and talent that our employees bring to their work. This speaks to our culture and is a key part of our successes. As we continuously recruit people for our team, we welcome the unique contributions that applicants bring in terms of their education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.
• If you are employed by state government, you may be able to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). The PSLF Program forgives the remaining balance on Direct Loans after 120 qualifying monthly payments have been made under a qualifying repayment plan while working full-time for a qualifying employer. For more information on PSLF, please visit www.studentAid.gov/publicservice.
• Employees on long term leave can bid on positions but must be able to report to work within fourteen (14) days and be able to perform the essential functions of their positions with or without reasonable accommodation (RA). If an employee believes that he or she needs a reasonable accommodation, they should contact the NYS OPWDD Workforce and Talent Management Central Office (518) 473-9689 or Email at accommodationrequests@opwdd.ny.gov to obtain information and RA forms.
• Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.
• For CSEA positions: Local Bidding Agreements will be honored.
• Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume/cover letter.
• In order to be eligible for appointment and to maintain employment, you cannot be listed as an excluded individual or entity on any of the Federal and/or State Medicaid and Medicare exclusion lists (or excluded from any other Federal or Federally assisted program). If you are appointed and subsequently listed as an excluded individual or entity on any of these lists (or excluded from any other Federal or Federally assisted program), you may be terminated from your employment.
• OPWDD is an Equal Opportunity/Affirmative Action Employer
Some positions may require additional credentials or a background check to verify your identity.