Review Vacancy
TitleBusiness Systems Analyst 1 or Trainee - NY HELPS
Occupational CategoryNo Preference
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $49363 to $82656 Annually
Minimum Qualifications Permanent Qualification: Candidates must currently be a permanent Business Systems Analyst 1
OR
Eligible List Appointment: Candidates must either be a Gaming Commission employee reachable for appointment from the current Public Administration Traineeship Transition (PATT) eligible list #00-437; OR be reachable on the statewide PATT (if internal list is exhausted) OR have standing and be reachable on the New 26-872 Professional Careers Opportunities (PCO) eligible list.
• PATT or PCO list appointees must serve a two-year traineeship (Grade 13, 14) that leads to the Grade 18 salary level;
OR
Transfer Qualification: Candidates must be a current New York State employee eligible for transfer under Section 70.1, 70.4 or 52.6 of the Civil Service Law.
OR
Open to the Public: Minimum Qualifications: bachelor’s degree* and completion of a two-year traineeship; or a bachelor’s degree and two years of business analysis experience where
your primary duty was performing three of the five following activities:
• Using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs [(e.g., workshops, focus groups, interviews, observation, brainstorming, surveys/questionnaires, Joint Application Development (JAD) Sessions)].
• Using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements (e.g., Data Flow Diagram, Business Process Model, Root Cause Analysis, Fish Bone Diagram, Context Diagram, Business Process Flows, or Fit-Gap Analysis).
• Describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle [(e.g., Business Case, Use Case, Business Requirements Document (BRD), Fit-Gap Analysis, Impact and feasibility Analysis, Change Management Analysis)].
• Validating requirements throughout the product/system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals.
• Verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.
*Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. You can write to the Examination Information Desk of the NYS Department of Civil Service for a list of acceptable companies who provide this service. This information can also be found on the Internet at http://www.cs.ny.gov/jobseeker/degrees.cfm. You must pay the required evaluation fee.
NY HELPS: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).
For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.
At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
Duties Description Under the general direction of the Business Systems Analyst 2, the incumbent will conduct critical day to day operational needs, along with financial auditing of operational processes. The incumbent will work with stakeholders to assist with scoping business processes and develop business cases and document requirements as needed for each project. They will be integrally involved in Gaming System changes review and testing; retailer website review and testing; SFA software; iPad and web-based review and testing; Specific responsibilities include:
• Conduct daily operations activities such as balancing systems, completing timely winner result activities and sales agent activity tracking.
• Serve as primary contact for day-to-day field staff, lottery customers and sales agents for operational and customer service issues.
• Evaluate performance data to preemptively identify agency improvement opportunities.
• Perform and assist in eliciting, describing, and maintaining requirements in comprehensive written documents.
• Coordinate, facilitate and assist with agency business process improvement initiatives, evaluating both the efficiency and effectiveness of internal stakeholder processes.
• Develop process models to support agency functions and develop supporting written narrative procedures.
• Participate in implementation functions not limited to system testing, and user acceptance testing.
Additional Comments Incumbents of these positions are designated as essential
employees for agency operations and must report to work as
normally scheduled. Essential employees are not covered by
directed early departures or state office closures due to inclement
weather, holidays, pandemics, etc.
Mandatory overtime may be required.
Appointment will be contingent upon completion of a fingerprint background check before an official appointment offer can be made.
PROHIBITION AGAINST PLAYING AND WAGERING
Commission employees and family members residing in their households are prohibited from purchasing Lottery tickets or claiming Lottery prizes. Commission employees are prohibited from wagering upon any horse racing, commercial gaming, video lottery gaming, Indian gaming, charitable gaming activities, interactive fantasy sports, and mobile sports wagering within the State.
To avoid any appearance of impropriety of conflict of interest, Commission employees will be prohibited from all aspects of promoting, operating, and playing in any charitable gaming, which includes bingo and games of chance such as raffles, whether the organization conducting the game is required to be licensed by the Commission. The prohibition placed upon each Commission employee from assisting with any charitable gaming does not apply to the employee's family unless the employee thinks it presents a conflict of interest related to his or her job duties. Commission employees must also avoid any outside activities that could interfere or be perceived to interfere with their job duties.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.
Some positions may require additional credentials or a background check to verify your identity.
Email Address HRrecruitment@gaming.ny.gov
Address
Notes on ApplyingEmail submissions are preferred. We are unable to open documents from Google Docs, Google Drive, OneDrive and/or "the Cloud". Please submit your cover letter and resume in Word or PDF format. If using a bachelor's degree to qualify, please include a copy of degree or transcript. Specify BSA1 (Days & Weekends) in the subject line of your email or fax submission. Please include your Civil Service title (if applicable) and clearly indicate how you meet the minimum qualifications for this position. Your Social Security Number may be required to confirm your eligibility.