NY HELPYes

AgencyUpstate Medical University

TitleOffice Assistant 1

Occupational CategoryHealth Care, Human/Social Services

Salary Grade06

Bargaining UnitCSEA Local 658 (NYS Teachers’ Retirement System)

Salary RangeFrom $17589 to $21761 Annually

Employment Type Part-Time

Part-time Percent 50%

Appointment Type Permanent

Jurisdictional Class Non-competitive Class

Travel Percentage 0%

Workweek Other (see below)

"Other" Explanation Part-time (50%), OA1, Schedule based on 20 hour work week. Must be available to work Rotating Shifts, including Days/Evenings/Nights/Weekends and Holidays on rotation

Hours Per Week 8

Workday

From 7 AM

To 2 AM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Onondaga

Street Address SUNY Upstate Medical University - Community Campus

4900 Broad Street

City Syracuse

StateNY

Zip Code13215

Duties Description Part-time (50%), Schedule based on 20 hour work week. Must be available to work Rotating Shifts, including: Days/Evenings/Nights/Weekends and Holidays on rotation
Located at the Community Campus

Part-Time (50%) Position. Schedule based on 20 hour work week. Must be available to work Rotating Shifts, including Days/Evenings/Nights/Weekends and Holidays on rotation. Will be responsible for switchboard activities, which include, but is not limited to: Fully understanding the telephone software Amtelco, backup phone system on the digital phone and its digital display and messages in order to answer calls accurately, immediately, and in an appropriate manner. Will be required to tactfully and courteously provide information to and answer questions from other staff, agencies, patients, and the public while using a voice quality, grammar, and diction such that the caller can easily understand the information being given. Will need to have a clear understanding of the purpose and use of the available reference materials used in determining the nature of service required and successfully connecting/directing people appropriately. Is necessary to be able to read, understand, and interpret campus/departmental regulations, procedure manuals, and policies as they pertain to all shifts with particular emphasis placed on the calm, accurate, immediate response to emergency situations using established guidelines. Will assist in the various departmental clerical aspects of the job in order to keep reference material up-to-date and accurate using a PC, manual methods, etc. Will submit Telephone trouble service via e-mail at ccphones@upstate.edu, Use the Telephone Agent software phone system to look up the necessary information for the Hospital Information Desk and staff. Will assist and help train other Office Assistant 1 operators, in procedures and methods. Excellent communication skills desired.  

Minimum Qualifications The NYS Department of Civil Service has developed the NY HELPS program. During this program, the NYS Civil Service Exam requirements are suspended for the Office Assistant 1, SG006 title.

For consideration for this title, you must meet the following minimum qualifications:

There are no education or experience requirements

Additional Comments Please apply to this posting directly on our website at the following link or by searching Job#64472

Link to posting: https://careers.upstate.edu/jobs/office-assistant-1-syracuse-new-york-united-states

Some positions may require additional credentials or a background check to verify your identity.

Name Karen Standford

Telephone 315-464-3471

Fax

Email Address Standfok@upstate.edu

Address

Street SUNY Upstate Medical University

750 East Adams Street

City Syracuse

State NY

Zip Code 13210

Notes on ApplyingPlease apply for this position directly on our website!