NY HELPNo

AgencyHealth, Department of

TitleMedicaid Eligibility Examiner 3 - 79172

Occupational CategoryOther Professional Careers

Salary Grade17

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $61516 to $78307 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address Division of Eligibility and Marketplace Integration / Bureau of Quality Management and Change Control

Corporate Woods

City Albany

StateNY

Zip Code12211

Duties Description The Medicaid Eligibility Examiner 3 (MEE 3) will work within the DEMI Bureau of Quality Management and Change Control.

Specific duties may include but are not limited to: provide supervision to lower level staff; including training; scheduling and monitoring workloads and ensuring work is completed timely and accurately; field electronic referrals from the contact center; work with appropriate staff to resolve consumer issues; review and approve proposed eligibility decisions; identify and track changes to policy and procedure documents; conduct quality (QA) reviews of recorded consumer calls using established QA procedures and maintain cooperative working relationships with other units, division, departments, and agencies to facilitate the delivery of public health insurance.

Minimum Qualifications Permanent Transfer: Current New York State Department of Health employee with permanent or contingent-permanent status as a Medicaid Eligibility Examiner 3, Grade 17. Promotional Provisional: Current NYS Department of Health employee with one year or more of permanent or contingent-permanent, competitive status as a Medicaid Eligibility Examiner 2, G-14, Medicaid Eligibility Examiner 2 (Spanish Language), G-14 or Medicaid Claims Examiner 2, G-14.

If three or fewer New York State Department of Health promotional candidates respond to this notice, the agency may, at its discretion, nominate a qualified employee for non-competitive promotion under the provisions of Section 52.7 of the Civil Service Law. Employees must have one year of permanent or contingent-permanent, competitive service as a Medicaid Eligibility Examiner 2. If certified by Civil Service, mandatory reemployment list candidates must be considered first for appointment to this title.

Preferred Qualifications: Preferred candidates will have professional experience in public health insurance programs, including New York’s Medicaid, Medicare and/or Child Health Plus. Preferred candidates will also have excellent verbal and written communication skills; strong analytical skills and attention to detail; strong organizational skills; proficiency in Microsoft Office (Word, Excel, Access); the ability to work well independently and as part of a team, and to manage multiple priorities in order to meet deadlines; and experience using electronic data systems, such as eMedNY and NYSOH Back Office. Supervisory experience is a plus.

Additional Comments For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.

The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit: https://health.ny.gov/commissioner/index.htm

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resources Management Group, MVS/MEE3/79172

Telephone 518-486-1812

Fax (518) 473-3395

Email Address resume@health.ny.gov

Address

Street Room 2217, Corning Tower

Empire State Plaza

City Albany

State NY

Zip Code 12237

Notes on ApplyingPlease submit your resume and cover letter as one (1) document, preferably in PDF format, by email to resume@health.ny.gov, with Reference MVS/MEE3/79172 included in the subject line or by mail to Human Resources Management Group, MVS/MEE3/79172, Rm 2217, Corning Tower Building, Empire State Plaza, Albany, NY 12237-0012, or by fax to (518) 473-3395. Failure to include the required information may result in your resume not being considered for this position.