NY HELPYes

AgencyState Comptroller, Office of the

TitleOffice Assistant 2, SG-9(NYHELPS)Item # 05839

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade09

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $41399 to $50884 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 7 AM

To 5:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? Yes

Telecommuting allowed? Yes

County Albany

Street Address 110 State Street

City Albany

StateNY

Zip Code12236

Duties Description Handle New Mail
• Prepare incoming correspondence for scanning and indexing
• Image and archive mail according to record retention policies

Scan, Set up & Index claims.
• Scan documentation into Datacap imaging system for further processing
• Access Datacap and other OUF systems to setup claims
• Review scanned images, search and identify appropriate claims to link and index images and transition claims for further processing

Process claims
• Review and process claims, perform database searches using information provided by claimants
• Identify and link additional claim properties
• Determine and request in writing (generate correspondence) required proof and documentation
• Recommend payment according to agency rules, regulations, policies and/or procedures.

Serve as power user and subject matter expert in SCII
• Assist in training the newly hired entry level employees (Office Assistant 1) to perform database searches, identifying, and linking claim properties, and scanning and archiving mail
• Serve as backup supervisor in the absence of the UFE 1
• Assist with testing and system changes, upgrades, and enhancements to Datacap and other OUF systems

Minimum Qualifications You must be currently reachable on the appropriate or eligible to transfer to this title under Section 70.1 of the Civil Service Law.

For 70.1 transfer to an Office Assistant 2, salary grade (SG)-09, you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-07 or above.

To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)

Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.

Non-Competitive promotion (NCP) qualifications:
You must be a qualified employee of the Office of the New York State Comptroller and have had one year of permanent competitive or 55-b/55-c service as an Office Assistant 1 or one year of permanent service in a clerical or keyboarding title allocated to Grade 6 or higher.

NCP notes:
If the number of interested candidates who meet the promotional qualifications is three or less, the agency; at its discretion, may nominate one or more of the candidates for a noncompetitive promotion without further examination under the provisions of Section 52.7 of the Civil Service Law.

Additional Comments Knowledge, skills, and abilities:
• Excellent communication skills
• Good computer skills
• Customer service experience
• Comfortable working in a team environment
• Familiarity with unclaimed funds
Telecommuting: The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s primary residence location, duties, and work performance are aligned with telecommuting and operational needs they may be allowed to do so. Generally, OSC employees may telecommute up to 5 days per pay period but may be approved to telecommute less.
Reasonable Accommodation: The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.
Equal Opportunity Employment: The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers.

Some positions may require additional credentials or a background check to verify your identity.

Name Jaylin Frese

Telephone (518)-474-1924

Fax (518)-486-6723

Email Address Jobs@osc.ny.gov

Address

Street Office of the New York State Comptroller, Division of Human Resources

110 State Street, 12th Floor

City Albany

State NY

Zip Code 12236

Notes on ApplyingSubmit a clear, concise cover letter and resume stating how you meet the above minimum qualifications to https://www.osc.ny.gov/jobs/openings/office-assistant-2/032502. Reference Item #05839-JCF on your cover letter for proper routing.

Unofficial transcripts and/or templates will be required for certain positions. To access this job vacancy, copy the link above and paste it into your web browser. Documents must be sent as unlocked and accessible attachments.

If you have questions about this vacancy, please contact this Division representative:
Division Contact: Daniel Swint
Email Address: DSwint@osc.ny.gov