NY HELPNo

AgencyMental Health, Office of

TitleBusiness Systems Analyst 4, Central Office;

Occupational CategoryOther Professional Careers

Salary Grade27

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $106898 to $131665 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 10%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address NYS Office of Mental Health

44 Holland Avenue

City Albany

StateNY

Zip Code12229

Duties Description The Business Systems Analyst 4 will be responsible for evaluating, developing, and supporting solutions for all current and future OMH information technology (IT) systems. These systems are integral to patient health and safety and assist the agency in achieving its mission of recovery and support to those with serious mental illness and their families.

Duties include, but are not limited to, the following:

• Serving in a managerial capacity in the oversight and day to day operations of the OMH Medical Informatics Bureau.
• Working with a leadership team to ensure the accomplishment of the goals and objectives of the state-wide EHR Transformation Project.
• Collaborate with senior OMH staff and business owners to develop, analyze, communicate, and validate requirements for the existing and future OMH systems and ensuring that the agency and the user communities can execute and support the agency’s mission of recovery and support to those with serious mental illness and their families.
• Assist in overseeing an EHR implementation, design/build, qa/test, and/or training team comprised of multiple vendors, OMH staff, ITS staff and contract staff.
• Assist in oversight and management of the OMH Connects and BHASS Projects.
• Represent OMH on the OMH / ITS Architectual Committee
• Collaborate with ITS leadership and serve as a senior liaison between OMH, systems’ users, and the portfolio; gathering and documenting requirements for product enhancement; identifying and prioritizing enhanced functionality requests based on financial impact, ease of enhancement implementation, affected users, and projected benefit; and making recommendations to management based on these efforts.
• Provide oversight to the implementation of the EHR system within mental health programs, ensuring adherence to established timelines, quality standards, and regulatory requirements. Regularly assess the progress of implementation and identify any challenges or areas for improvement.
• Develop data analysis tools, visualization, and formal reports as needed.
• Work closely with mental health program managers, clinicians, IT professionals, and other relevant stakeholders to ensure effective implementation and evaluation of the EHR system. Provide guidance and support to address any issues or concerns that arise during the process.
• Assess the impact of the EHR implementation on mental health program outcomes, such as patient care quality, efficiency, and accessibility. Identify areas where the EHR system has improved or hindered program effectiveness and recommend strategies for improvement.
• Ensure that data collected and stored within the EHR system is accurate, secure, and compliant with relevant privacy regulations (e.g., HIPAA). Collaborate with IT and data management teams to establish data governance protocols and monitor data quality.
• Analyze changes in legislation or accreditation requirements and their potential effect on current systems and what systems will need to be modified to accommodate these changes.
• Analyze how OMH can use the clinical and business systems by leveraging best practices to improve safety and enhance the quality of care provided to consumers of New York’s mental health system.
• Develop, monitor, and review current OMH business processes through end user analysis and develop new processes or revise business plans as needed.
• Assist in the oversight of the OMH Application Modernization Initiative
• Review and manage OMH policy and standards documents based on NYS-wide policies and standards and OMH-specific regulations including HIPAA and NYS Mental Hygiene Law.
• Work with ITS to support the design and management of OMH identity management and business partner portal solutions to ensure usability and compliance with applicable standards and regulations.
• Perform routine audit and continuous monitoring activities involving OMH application and end user actions, to identify potential incidents and anomalies.
• Perform and document multiple annual security assessments including but not limited to NCSR and NYS Chamber Cyber Survey activities.

Minimum Qualifications Candidates must be employed by New York State to be eligible to apply for this position.

Transfer:
Candidates must have permanent status as a Business Systems Analsyt 4 and be eligible for lateral transfer; OR be eligible to transfer via 52.6 of the Civil Service Law by having at least one year of permanent service in a qualifying title within two salary grades or one M-grade of this position.

Promotion Opportunity:
In accordance with Section 52.7 of the Civil Service Law, this notice advises all employees of the Office of Mental Health of our intention to potentially conduct a non-competitive promotion examination for the position of Business Systems Analyst 4, SG-27, at the Office of Mental Health, Central Office in Albany, NY. Permanent appointment may be made by non-competitive promotion of an applicant who meets the position’s minimum qualifications if all requirements of a non-competitive promotion appointment are met. In order to be eligible for a non-competitive promotion examination, candidates must have one year of permanent competitive or 55-b/55-c service as a Business Systems Analyst 3, G-25.

Additional Comments Specific scheduled hours and telecommuting availability for this position will be discussed during the interview process. Please note, employees are required to apply and obtain approval through management to telecommute according to operational needs and Agency Telecommuting Program Guidelines.

The Mission of the New York State Office of Mental Health is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. OMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, OMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring OMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency. OMH is an equal opportunity/affirmative action employer diversity and promotes a workplace in which individual differences are recognized, appreciated, and respected. The New York State Office of Mental Health is an equal opportunity/affirmative action employer.

Some positions may require additional credentials or a background check to verify your identity.

Name Aurora Korotchen

Telephone

Fax (518) 486-3897

Email Address OMHHRM@OMH.NY.GOV

Address

Street 44 Holland Avenue

City Albany

State NY

Zip Code 12229

Notes on ApplyingTo be considered for this position, interested candidates should email a cover letter and resume in Microsoft Word or PDF format to omhhrm@omh.ny.gov. Please include the title of the position and Vacancy ID #190309 in the subject line of your email when applying.

You are advised that, should you accept a job offer with the Office of Mental Health, you may be required to be fingerprinted and pay a fingerprint fee.