Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person.
Note: For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the "Contact" tab for the position.

Review Vacancy

Date Posted 09/04/25

Applications Due09/19/25

Vacancy ID197027

NY HELPNo

AgencyInformation Technology Services, Office of

TitleManager Information Technology Services 2 - 9172

Occupational CategoryI.T. Engineering, Sciences

Salary Grade29

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $118425 to $145039 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address State Campus, Bldg 8, Flr 3

City Albany

StateNY

Zip Code12226

Duties Description ITS provides operational support to state agencies on a 24x7x365 basis; some positions may be required to provide this critical service at any time.

Under the direction of an Assistant Director IT Services 1, the Manager Information Technology Services 2 will be assigned to the Tax Dedicated Support unit within the Office of Information Technology Services (ITS) supporting the Department of Taxation and Finance. The incumbent will oversee multiple teams responsible for the development and maintenance of applications across the department as a part of the modernization architecture team supporting the NYS e-MPIRE System, a large multi-tiered, highly complex system responsible for billions in state revenue.
Duties include, but are not limited to, the following:
· Perform a lead role in the DTF Modernization efforts.
· Develop and maintain detailed management plans for major areas of responsibility.
· Define purpose, scope and objectives of short-term and long-term projects for the team.
· Work with counterparts within the organization to ensure compatibility of all initiatives.
· Assign work to subordinate managers.
· Monitor project progress, review major staff initiatives and products, and make recommendations as appropriate.
· Direct meetings attended by project team(s), agency management, users and IT staff to discuss specific projects.
· Develop alternative solutions to problems and consult with other IT staff and users to evaluate the effectiveness of proposed solutions.
· Develop procedures, standards and internal controls for the conduct of work within teams.
· Monitor compliance and take appropriate action as needed.
· Write progress reports for IT and agency management that describe project status including the technical, fiscal, and staffing issues associated with project completion.
· Develop or participate in the development, interpretation, review and communication of IT policies, procedures and standards.
· Analyze the impact of proposed policy and legislation as they pertain to information systems.
· Oversee multiple teams, providing technical support, guidance, and standards for all developers.
· Responsible for creation or oversight of all Project documentation (including IT Investment request, scope document, staffing estimates).
· Review and approve all Detailed Design documentation including specification documents.
· Serve as liaison with vendors and monitor vendor compliance with contracts for services.
· Perform a full range of supervisory responsibilities.

Minimum Qualifications Open to NYS employees with one year of permanent competitive service as a Manager Information Technology Services 2, SG29/M3, OR in a position at the SG27/M2 level or higher deemed administrative under Section 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in advancement of more than two salary grades or one M-grade.

Note: If you are on the examination eligible list for the position title in this location, you do not need to respond to this posting unless you are also eligible for appointment by one of the qualifications listed above. Candidates must be reachable on the current eligible list for this title in order to be list appointed.

Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.

Some positions may require fingerprinting.

Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.

If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.
to permanent non-competitive and the official probationary period will begin.

Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:
Holiday & Paid Time Off
• Thirteen (13) paid holidays annually
• Up to Thirteen (13) days of paid vacation leave annually
• Up to Five (5) days of paid personal leave annually
• Up to Thirteen (13) days of paid sick leave annually for PEF.
• Up to three (3) days of professional leave annually to participate in professional development

Health Care Benefits
• Eligible employees and dependents can pick from a variety of affordable health insurance programs
• Family dental and vision benefits at no additional cost

Additional Benefits
• New York State Employees’ Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• And many more.

The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

Some positions may require additional credentials or a background check to verify your identity.

Name ITS Human Resources

Telephone 518-473-0398

Fax 518-402-4924

Email Address PostingResponses@its.ny.gov

Address

Street Empire State Plaza

Swan Street Building, Core 4, Floor 1

City Albany

State NY

Zip Code 12220

 

Notes on ApplyingTo apply for this position, please submit a cover letter and resume clearly indicating how you qualify. Ensure that you include the vacancy ID in the subject of your email for prompt routing. Your Social Security number may be required to confirm eligibility.

Printable Version