NY HELPYes

AgencySUNY Poly

TitleAdministrative Assistant 1/Trainee 1/Trainee 2 (NY HELPS) - Graduate Admissions

Occupational CategoryClerical, Secretarial, Office Aide

Salary GradeNS

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $40391 to $47695 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Oneida

Street Address 100 Seymour Rd.

City Utica

StateNY

Zip Code13502

Duties Description This position serves as the lead support staff within the Graduate Admissions office. This support person will manage and carry out the day-to-day administrative responsibilities within the office that help support the enrollment goals of the institution. Other reasonable duties as assigned

• Serves as the primary point of contact for all front office operations to include, including greeting members of the college, students, and community. Manage phones to initiate communication with prospective students regarding the application process. Communicate application status updates, missing application materials, and the timeline of the application process to current applicants.

• Process domestic and international application loads in Slate (which is our customer relationship management system) every week and troubleshoot issues that occur with that process.

• Consolidate and reconcile domestic and international graduate records in Slate every week.

• Coordinate and generate office mailings to include recruitment mailings. Maintain the office inventory of supplies, forms, and publications.

• Work closely with the Director to manage and reconcile the admissions budget. Prepare purchase requisitions and assist with agent contracts, tracking, and billing

Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS) - For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

To be eligible for appointment under NY HELPS, candidates must meet the minimum qualifications below:

NY HELPS- Six months of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. To be advanced to the full performance level of this title you must successfully complete a set training and development program. Upon satisfactory completion of the 12-month training at the Trainee 1, you will automatically advance to Trainee 2

Competitive Qualifications:

Eligible for transfer/reassignment or reachable on the appropriate Civil Service list.

Additional Comments Please apply by submitting a Resume and Cover Letter to steppel@sunypoly.edu

Some positions may require additional credentials or a background check to verify your identity.

Name Lindsey Steppello

Telephone 3157927188

Fax 3157927801

Email Address steppel@sunypoly.edu

Address

Street 100 Seymour Rd.

City Utica

State NY

Zip Code 13502

Notes on ApplyingPlease apply by submitting a Resume and Cover Letter to steppel@sunypoly.edu