NY HELPNo

AgencyInformation Technology Services, Office of

TitleStudent Assistant Internship (Data Center Services), Ref# 9900

Occupational CategoryOther Professional Careers

Salary GradeNS

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $23.29 to $26.12 Hourly

Employment Type Full-Time

Appointment Type Temporary

Jurisdictional Class Non-competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 6 AM

To 6 PM

Flextime allowed? Yes

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address 31 British American Blvd.

City Latham

StateNY

Zip Code12110

Duties Description Under the direction of the Director of Data Center Service (DCS), the Student Assistant position will be a part of the DCS Unix team. The candidate must be able to multi-task and work under pressure to yield high quality results in a short time frame. Specific duties include, but are not limited to:
• Perform installation, administration, testing, and maintenance of SPARC hardware and Solaris operating systems.
• Develop, prepares, and assists with documentation preparation for the system, including run books for computer operations staff, procedural manuals and on-line help instructions for users, and technical documentation manuals for IT staff.
• Ensure that repair and preventative maintenance procedures are followed for the agency's SPARC hardware and Solaris operating systems.
• May coordinate with vendors in the installation, administration, testing, and maintenance of SPARC hardware and Solaris operating systems.
• Support development and implementation of technology solutions to improve Solaris server access, response, and stability.
• Participate in meetings and works with agency management, users, vendors, consultants, and IT staff to discuss IT solution options and assists in recommending appropriate system platforms for meeting program requirements.
• Collaborate and communicates effectively with NYS ITS staff, external agency staff, project managers, and executive level staff.
• Work with ITS and external agency staff to support the appropriate deployment and operation of IT systems in the Solaris environment.
• Document systems and procedures appropriately, meets NYS OITS standards, and follows generally accepted IT practices.

Preferred Skills:
Working knowledge of Unix/Linux operating systems
Working knowledge of virtualization
Working knowledge of network technologies
Reading and Writing technical documentation
Working knowledge of secure protocols

Minimum Qualifications • Must be a US citizen or foreign national eligible to work in the United States
• Must be 18 years of age or older
• Must be currently attending a New York State college, university or graduate program, or be a resident of New York State attending a college, university or graduate program outside of New York State
• Must have completed a minimum of one (1) year as a student at a degree-granting two or four-year college or university (completion of one year’s worth of academic credits over a more extended period of time may qualify part-time students) OR currently enrolled graduate student or accepted in a graduate degree program
• Must have a minimum grade point average (GPA) of 2.0 or equivalent to a C.

Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.

This position can be part time or full time.

Fingerprinting and background check may be required.

Benefits of Working for NYS for eligible employees:
Generous benefits package, worth 65% of salary, including:
Holiday & Paid Time Off
• Thirteen (13) paid holidays annually
• Up to Thirteen (13) days of paid vacation leave annually
• Up to Five (5) days of paid personal leave annually
• Up to Thirteen (13) days of paid sick leave annually for PEF/CSEA
• Up to Eight (8) days of paid sick leave annually for M/C
• Up to three (3) days of professional leave annually to participate in professional development
• Up to 50% telecommuting

Health Care Benefits
• Eligible employees and dependents can pick from a variety of affordable health insurance programs
• Family dental and vision benefits at no additional cost

Additional Benefits
• New York State Employees’ Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• And many more.

The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

Some positions may require additional credentials or a background check to verify your identity.

Name Student Assistant Program

Telephone 518-473-8720

Fax

Email Address internship@its.ny.gov

Address

Street NYS Office of Information Technology Services

Swan Street Building, Core 4

City Albany

State NY

Zip Code 12242

Notes on ApplyingPlease complete the Student Assistant Application: https://forms.ny.gov/s3/Student-Assistant-Application, no later than November 6, 2025. If you have any issues with the form, please contact ITS Student Assistant Program by email at internship@its.ny.gov.